Professional Overview
Toshish Jawale is the Co-Founder and Chief Technology Officer (CTO) of Symbl.ai, a Seattle-based AI startup specializing in advanced conversation intelligence technologies. He co-founded Symbl.ai in 2018 alongside Surbhi Rathore, with a focus on enabling developers and businesses to harness the potential of real-time, multimodal conversational understanding through artificial intelligence.
Currently, Toshish Jawale holds an executive leadership role, driving the technical vision and product architecture behind Symbl.ai’s platform. His work concentrates on developing programmable AI systems that analyze, comprehend, and generate insights from human conversations using state-of-the-art techniques in machine learning (ML), natural language processing (NLP), large language models (LLMs), speech recognition, and deep learning. This technology is aimed at automating and augmenting business communication workflows by transforming unstructured human interactions into actionable intelligence.
Career and Recent Developments
- Current Position:
- CTO and Co-Founder at Symbl.ai (2018 - May 2025)
- Head of AI Engineering at Invoca (from 2025 onwards)
- Company Acquisition:
In May 2025, Symbl.ai was acquired by Invoca, a leading revenue execution and marketing technology company based in Seattle. Post-acquisition, Toshish Jawale transitioned to Invoca as the Head of AI Engineering. The acquisition strengthens Invoca’s capabilities in AI-driven conversational intelligence, leveraging Symbl.ai’s proprietary technology to orchestrate buyer journeys through agentic AI.
- Previous Experience:
Prior to Symbl.ai, Toshish worked as a Software Architect at Amdocs and has a background in AI-related roles that laid groundwork for his expertise in contextual natural language understanding systems developed during his academic tenure.
Educational Background
- University of Pune — where he was introduced to AI and completed his foundational work on contextual learning systems using NLP.
Technical and Innovation Highlights
- Toshish Jawale has been instrumental in evolving a hybrid machine learning architecture that combines unsupervised learning and deep learning techniques to deliver dynamic, context-aware conversational insights.
- Under his technical leadership, Symbl.ai launched Nebula, a proprietary large language model optimized for natural human conversations, currently in private beta. This LLM supports multimodal conversational AI use cases, enabling higher-order understanding and generation capabilities.
- His vision emphasizes programmable platforms that empower developers to build tailored conversational intelligence applications capable of summarizing, detecting sentiment, identifying actionable items, and understanding nuanced human communication including sarcasm and multi-speaker dialogue.
Industry Engagement and Recognition
- Symbl.ai has raised a total of $30.5 million in funding across three rounds by early 2025, indicating strong investor confidence under the strategy and technical direction contributed by Toshish.
- The company and its co-founders participated in the CorkBIC International Security Accelerator (2018-2019), reflecting engagement with global entrepreneurial ecosystems and early-stage innovation support networks.
- Symbl.ai is recognized among the top innovative AI companies focused on democratizing conversational intelligence, appearing in industry analyses and selected as a standout developer-first AI platform.
- Toshish has been active as a speaker and tech evangelist in AI and conversational intelligence forums, with a visible presence through his social communications on platforms like LinkedIn and X (Twitter).
Technical Interests and Focus Areas
- LLMs and conversational AI architectures
- Speech recognition and multimodal dialogue understanding
- Contextual NLP with real-time conversation analytics
- Agentic AI enabling autonomous machine actions from conversation data
Additional Context for Engagement
Toshish Jawale’s transition to Invoca post acquisition positions him at the intersection of AI innovation and commercial implementation within a revenue-focused marketing technology firm. His leadership in AI engineering will likely focus on integrating Symbl.ai’s conversational intelligence technology at scale to drive measurable business outcomes.
His technical vision centers on transforming how organizations leverage human conversation data, suggesting a strong interest in scalable, customizable APIs and platforms that empower developers and product owners to extract real-time insights and operational value from communication streams.
Summary:
Toshish Jawale is a seasoned AI technology leader with deep expertise in machine learning-driven conversational intelligence. As CTO and co-founder of Symbl.ai, he engineered a leading-edge platform that was strategically acquired by Invoca in 2025, where he now leads AI engineering. His academic background and entrepreneurial experience provide critical insight into advanced NLP and LLM applications, positioning him as a significant influencer in the AI-enabled business communication space.
