Tracy Hower, CIO

Professional Overview

Tracy Hower is an accomplished Chief Information Officer (CIO) with extensive experience in driving digital transformation and leveraging technology to drive business growth. As the CIO of Hyatt Hotels Corporation, she is responsible for overseeing the company's global information technology strategy, infrastructure, and initiatives.

Experience Summary

Current Role

As the CIO of Hyatt Hotels Corporation, Tracy is responsible for leading the company's digital transformation efforts, enhancing operational efficiency, and driving innovation across the organization. She has been instrumental in implementing cutting-edge technologies, such as cloud computing, data analytics, and automation, to improve the guest experience and optimize business operations. Under her leadership, Hyatt has consistently ranked among the top hospitality brands in industry technology rankings.

Career Progression

Prior to joining Hyatt, Tracy held senior IT leadership roles at several leading hospitality and travel companies, including Marriott International and Expedia Group. Throughout her career, she has demonstrated a track record of successfully spearheading large-scale technology projects, driving revenue growth, and enhancing operational performance.

Academic Background

Tracy holds a Bachelor of Science degree in Computer Science from the University of Texas at Austin, where she graduated with honors.

Areas of Expertise

Tracy's areas of expertise include enterprise IT strategy, digital transformation, data analytics, cybersecurity, and IT infrastructure management. She is recognized for her ability to align technology initiatives with business objectives and her strong leadership in fostering cross-functional collaboration.

Professional Impact

Under Tracy's leadership, Hyatt has been recognized for its innovative use of technology, including the implementation of a mobile-first guest experience, the deployment of AI-powered concierge services, and the enhancement of revenue management systems. She has also been actively involved in industry associations and has been a frequent speaker at technology conferences, sharing her insights and best practices with peers.

Conclusion

With her deep industry expertise, strategic vision, and proven track record of driving transformative change, Tracy Hower is a respected leader in the hospitality technology landscape. In her role as CIO of Hyatt Hotels Corporation, she continues to push the boundaries of what is possible in the digital age, positioning the company as a technology innovator in the industry.