Professional Summary
Professional Overview
Tracy Otto is a seasoned business owner and claims analyst with over 20 years of experience in the medical billing and healthcare industry. She is the owner of T's Medical Billing Resolutions, LLC, where she provides expert medical billing services and solutions to healthcare providers. Additionally, Tracy serves as a Claims Analyst at Partners Behavioral Health and a Medical Billing Specialist at Pediatric Advanced Therapy and TLOS Billing Solutions.
Experience Summary
Current Roles
Business Owner, T's Medical Billing Resolutions, LLC (2022-04-01 to Present)
- Oversees the daily operations and strategic direction of the medical billing services firm
- Develops and implements efficient billing processes to maximize revenue and minimize denials
- Collaborates with healthcare providers to optimize their medical billing practices and enhance financial performance
Claims Analyst, Partners Behavioral Health (2021-11-01 to Present)
- Analyzes and processes insurance claims for behavioral health services
- Identifies and resolves billing discrepancies to ensure accurate and timely reimbursement
- Provides extensive customer support to patients and insurance providers
Medical Billing Specialist, Pediatric Advanced Therapy (2018-02-01 to Present)
- Responsible for all aspects of medical billing, including coding, claims submission, and follow-up
- Collaborates with the therapy team to ensure accurate documentation and coding
- Maintains detailed records and generates comprehensive reports to track financial performance
Career Progression
Medical Billing Specialist, TLOS Billing Solutions (2002-09-01 to Present)
- Specializes in medical billing for various healthcare organizations
- Developed expertise in claim submission, denial management, and revenue cycle optimization
- Recognized for consistently exceeding key performance metrics and client satisfaction
Insurance Specialist, Trinity Health Care (2010-04-01 to 2015-04-01)
- Handled all aspects of insurance verification, authorization, and claims processing
- Demonstrated strong communication skills in liaising with insurance providers and patients
- Contributed to the implementation of streamlined billing practices that improved cash flow
Insurance Specialist, Surgical Specialists of Charlotte, P.A. (2008-05-01 to 2010-02-01)
- Responsible for managing the entire insurance and billing lifecycle for a surgical practice
- Developed proficiency in coding, submission, and follow-up of complex medical claims
- Played a key role in reducing the practice's accounts receivable and improving financial performance
Academic Background
Tracy Otto holds a high school diploma, with a strong focus on business and finance-related coursework.
Areas of Expertise
- Medical billing and coding
- Insurance claims processing and management
- Revenue cycle optimization
- Healthcare financial management
- Customer service and client relations
- Regulatory compliance and documentation
Professional Impact
- Developed and implemented innovative billing strategies that resulted in a 20% increase in revenue for a pediatric therapy practice
- Streamlined the claims submission and denial management processes, leading to a 15% reduction in accounts receivable for a surgical practice
- Collaborated with healthcare providers to enhance their medical billing practices, resulting in improved financial performance and patient satisfaction
Conclusion
With her extensive experience, business acumen, and dedication to excellence, Tracy Otto is a valuable asset to the medical billing and healthcare industry. As the owner of T's Medical Billing Resolutions, LLC, she continues to drive financial success for her clients while maintaining a strong commitment to regulatory compliance and customer service. Tracy's versatile skill set and proven track record position her as a trusted partner for healthcare organizations seeking to optimize their revenue cycle management.
