Trang Pham
HR Operations Lead
Boston, Massachusetts, United States
Professional Overview
Trang Pham is an experienced HR professional with a strong background in operations, talent management, and employee relations. As the HR Operations Lead at Multiplier, she is responsible for overseeing the company's HR processes, ensuring efficient and effective workforce management, and driving strategic initiatives that support the organization's growth and success.
Experience Summary
Current Role
As the HR Operations Lead at Multiplier since August 2021, Trang is responsible for managing the company's HR operations, including employee onboarding, payroll, benefits administration, and compliance. She has implemented streamlined processes and leveraged technology to enhance the employee experience, leading to improved productivity and engagement. Trang's strategic contributions have helped Multiplier navigate the challenges of the COVID-19 pandemic and maintain a cohesive and motivated workforce.
Career Progression
Prior to her current role, Trang held various HR and operations positions, demonstrating a steady career progression. She served as the Country Operations Lead at Quess Corp Limited, where she oversaw the company's operations in multiple regions, and as a Senior HR Executive, where she played a key role in talent acquisition, employee relations, and policy development. Earlier in her career, Trang gained valuable experience as an Account Executive at Adecco and City International Hospital, as well as an Accountant at Cargill.
Academic Background
Trang holds a bachelor's degree in Accounting from Sacombank, where she also participated in the "Potential Internship at Sacombank 2014" program, gaining valuable practical experience in the financial sector.
Areas of Expertise
- HR Operations Management
- Talent Acquisition and Onboarding
- Employee Relations and Engagement
- Policy Development and Compliance
- Workforce Planning and Analytics
- Organizational Change Management
Professional Impact
Throughout her career, Trang has demonstrated a strong ability to drive process improvements and implement innovative HR solutions. At Multiplier, she has spearheaded the implementation of a new HR information system, resulting in streamlined data management and enhanced reporting capabilities. Trang's contributions have been recognized for their positive impact on employee satisfaction and the overall efficiency of the HR function.
Conclusion
With her comprehensive HR expertise, strong operational acumen, and commitment to driving positive change, Trang Pham is well-positioned to continue making a significant impact in her role as the HR Operations Lead at Multiplier. Her proven track record of success and her ability to navigate complex challenges make her a valuable asset to the organization as it continues to grow and thrive.
