Professional Summary
Professional Overview
Trina Thompson is a seasoned Financial Clearance Representative at Baptist Health in Miami, Florida. With over 13 years of experience in the healthcare industry, she has developed a deep expertise in financial management, patient account resolution, and insurance verification.
Experience Summary
Current Role
As a Financial Clearance Representative at Baptist Health, Trina is responsible for ensuring the timely and accurate processing of patient financial information. Her key duties include verifying insurance coverage, managing patient accounts, and resolving billing discrepancies. Trina's exceptional attention to detail and strong problem-solving skills have contributed to her success in this role, enabling her to consistently meet or exceed performance targets.
Career Progression
Prior to her current position, Trina held various administrative and customer service roles within the healthcare sector. Her diverse background has provided her with a well-rounded understanding of the industry, allowing her to effectively navigate complex financial and regulatory requirements. Trina's ability to adapt to changing environments and her commitment to delivering exceptional customer service have been instrumental in her career growth.
Academic Background
Trina holds a Bachelor of Science degree in Business Administration from the University of Miami, where she graduated with honors.
Areas of Expertise
- Financial management and account reconciliation
- Insurance verification and claim processing
- Patient account resolution and customer service
- Regulatory compliance and policy adherence
- Data analysis and reporting
Professional Impact
Through her diligent efforts and innovative problem-solving approaches, Trina has consistently contributed to the financial stability and patient satisfaction of Baptist Health. Her proactive collaboration with medical staff and her commitment to continuous process improvement have resulted in significant reductions in outstanding patient balances and improved overall billing efficiency.
Conclusion
With her extensive industry experience, strong technical skills, and unwavering dedication to excellence, Trina is well-positioned to continue making valuable contributions to Baptist Health's financial operations and patient-centric initiatives. Her proven track record of success and her ability to adapt to changing healthcare landscape make her a valuable asset to the organization.
