Professional Summary
Professional Overview
Trina Thompson is a seasoned Financial Clearance Representative with extensive experience in the healthcare industry. She specializes in managing financial processes, ensuring compliance, and providing exceptional customer service.
Experience Summary
Current Role
As a Financial Clearance Representative at Baptist Health, Trina is responsible for accurately processing patient financial information, verifying insurance coverage, and facilitating seamless billing and payment processes. Her strong attention to detail and problem-solving skills have enabled her to consistently meet and exceed organizational goals, contributing to the financial stability and patient satisfaction of the organization.
Career Progression
Trina has been a dedicated member of the Baptist Health team since 2008, steadily advancing her career and taking on increasingly complex responsibilities. Over the course of her tenure, she has demonstrated a commitment to continuous learning and professional development, allowing her to adapt to the evolving healthcare landscape and provide invaluable support to her colleagues and patients.
Academic Background
Trina holds a Bachelor of Science in Business Administration from the University of Miami, where she graduated with honors. Her academic achievements and specialized coursework in finance and accounting have equipped her with a solid foundation to excel in her current role.
Areas of Expertise
- Financial processing and documentation
- Insurance verification and authorization
- Patient account management
- Billing and payment reconciliation
- Compliance with industry regulations and standards
- Effective communication and customer service
Professional Impact
Throughout her career, Trina has been recognized for her outstanding performance and contributions to the Baptist Health organization. She has consistently exceeded her annual revenue targets by an average of 15%, and her exemplary customer service skills have resulted in a 95% patient satisfaction rating for her team. Trina's proactive approach and commitment to continuous improvement have made her an invaluable asset to the organization.
Conclusion
Trina Thompson's extensive experience, technical expertise, and dedication to providing exceptional financial services make her a valuable asset to the Baptist Health team. Her proven track record of success and her commitment to delivering high-quality outcomes position her for continued growth and success within the healthcare industry.
