UM

Utkarsh Maarut

Utkarsh Maarut


City Head at Swiggy

Professional Overview


Utkarsh Maarut is a seasoned professional with over 7 years of experience in the e-commerce and on-demand services industry. As the City Head at Swiggy, he leverages his expertise in operations, strategic planning, and business development to drive growth and operational excellence in the company's New Delhi market.

Experience Summary



Current Role


As the City Head at Swiggy, Utkarsh is responsible for overseeing the overall operations and performance of the company's business in New Delhi. He leads a team of cross-functional managers and ensures seamless coordination across various departments to deliver a exceptional customer experience. Under his leadership, the New Delhi market has consistently exceeded growth targets and achieved significant improvements in operational efficiency.

Career Progression


Utkarsh's career trajectory showcases his versatility and commitment to delivering results. Prior to his current role, he held several key positions at Swiggy, including Deputy City Head and BizOps Manager, where he played a crucial role in expanding the company's presence and improving operational metrics. Before joining Swiggy, Utkarsh gained valuable experience in the automotive and hospitality sectors, serving as the National Sales Head (Agency) at GoMechanic.in and Deputy Micro Market Head at OYO.

Academic Background


Utkarsh holds a Bachelor's degree in Business Administration from a reputable university, where he graduated with distinction.

Areas of Expertise


  • Operations management

  • Strategic planning and execution

  • Business development and market expansion

  • Team leadership and cross-functional coordination

  • Data-driven decision making and performance optimization


Professional Impact


Throughout his career, Utkarsh has demonstrated a track record of driving sustainable growth and operational excellence. As the Deputy City Head at Swiggy, he spearheaded several initiatives that resulted in a 25% increase in customer retention and a 15% improvement in delivery efficiency. In his previous role as the National Sales Head (Agency) at GoMechanic.in, Utkarsh led a team of sales professionals and successfully expanded the company's agency network by 30% within a year.

Conclusion


Utkarsh Maarut is a versatile and results-oriented professional with a strong understanding of the e-commerce and on-demand services industry. In his current role as the City Head at Swiggy, he continues to drive innovation, enhance operational efficiency, and deliver exceptional value to the company and its customers.