Valdo Graca
Senior UX Architect | Lisbon, Portugal
Professional Overview
Valdo Graca is an accomplished Senior UX Architect with over 8 years of experience designing user-centric digital experiences across various industries. He excels at translating complex business requirements into intuitive and visually appealing interfaces that drive user engagement and satisfaction.
Experience Summary
Current Role
As the Senior UX Architect at iCapital, Valdo is responsible for leading the user experience strategy and design for the company's flagship wealth management platform. He collaborates closely with cross-functional teams to gather insights, ideate solutions, and ensure the seamless integration of design and technology. Valdo's expertise in information architecture, interaction design, and user testing has been instrumental in delivering innovative and user-friendly financial applications that have enhanced the client experience.
Career Progression
Prior to joining iCapital, Valdo held senior UX design roles at NOS SGPS, a leading telecommunications company in Portugal, and Instituto São João de Deus, a prominent healthcare organization. In these positions, he was instrumental in streamlining digital platforms, improving user workflows, and driving the adoption of user-centered design methodologies. Valdo's early career experience at YoungNetwork Group and Lemonade concentrado de ideias, where he honed his UX/UI design skills, has further contributed to his well-rounded expertise.
Academic Background
Valdo holds a Bachelor's degree in Design from the University of Lisbon, where he specialized in interactive media and user experience design. His academic achievements include several design awards and scholarships, showcasing his passion for innovation and commitment to excellence.
Areas of Expertise
- User Experience Design
- Information Architecture
- Interaction Design
- User Interface Design
- Usability Testing and Optimization
- Design Thinking Methodologies
- Cross-functional Collaboration
- Digital Product Strategy
Professional Impact
Valdo's work has been recognized for its impact on user satisfaction and business outcomes. At NOS SGPS, he led the redesign of the company's customer portal, resulting in a 25% increase in user engagement and a 15% reduction in customer support inquiries. Valdo's contributions at Instituto São João de Deus were instrumental in enhancing the digital patient experience, leading to a 20% improvement in patient satisfaction scores.
Conclusion
With his proven track record of delivering impactful user experiences, Valdo Graca is a seasoned UX Architect poised to drive continued innovation and growth in the digital landscape. His passion for user-centered design, coupled with his strategic thinking and cross-functional leadership, make him a valuable asset to any organization seeking to optimize its digital offerings and enhance the customer experience.