Valerie Owens
ER Financial Counselor
Professional Overview
Valerie Owens is an experienced ER Financial Counselor with a strong background in healthcare administration and customer service. She specializes in guiding patients through the complexities of medical billing and insurance coverage, ensuring they receive the support they need during critical moments.
Experience Summary
Current Role
As an ER Financial Counselor at Lee Health, Valerie is responsible for assisting patients and their families with understanding their financial obligations, navigating insurance coverage, and identifying potential payment assistance options. Her empathetic approach and deep knowledge of healthcare finance have played a crucial role in helping patients access the care they require while minimizing financial stress.
Career Progression
Prior to her current role, Valerie held several positions within the healthcare industry, including Caregiver at Madeline Ogden and Customer Service Representative at Lee Health. Her most extensive experience was as a Business Office Biller/Collector/Financial Counselor at The Refuge, A Healing Place, where she honed her skills in medical billing, patient advocacy, and financial counseling.
Academic Background
Valerie holds a strong educational background, having completed her high school diploma. Her commitment to continuous learning and professional development has enabled her to become a valuable asset to the healthcare organizations she has served.
Areas of Expertise
- Healthcare financial counseling
- Medical billing and insurance navigation
- Patient advocacy and customer service
- Empathetic communication and problem-solving
Professional Impact
Throughout her career, Valerie has demonstrated a deep commitment to enhancing the patient experience and ensuring financial accessibility to healthcare services. Her ability to navigate complex medical billing processes and identify tailored solutions for patients has earned her the respect of her colleagues and the gratitude of the individuals she serves.
Conclusion
With her extensive experience, specialized expertise, and unwavering dedication to patient care, Valerie Owens is poised to continue making a meaningful impact in the healthcare industry as an ER Financial Counselor. Her professional trajectory and ongoing focus on enhancing the financial well-being of patients make her a valuable asset to any healthcare organization.
