Valerie Owens
ER Financial Counselor
Professional Overview
Valerie Owens is an experienced ER Financial Counselor with a diverse background in healthcare administration and patient financial services. She leverages her expertise in care coordination, revenue cycle management, and client relations to provide exceptional support to patients and their families.
Experience Summary
Current Role
As an ER Financial Counselor at Lee Health, Valerie is responsible for guiding patients through the financial aspects of their healthcare journey. She works diligently to understand each individual's unique circumstances, identify applicable coverage options, and facilitate access to financial assistance programs. Valerie's compassionate approach and commitment to patient advocacy have earned her recognition as a valuable member of the Lee Health team.
Career Progression
Prior to her current role, Valerie served as a Caregiver at Madeline Ogden, where she provided personalized in-home care and support to elderly clients. She also gained experience as a Customer Service Representative at Lee Health, honing her abilities to communicate effectively with patients and address their concerns. Valerie's extensive background includes a tenure as a Business Office Biller/Collector/Financial Counselor at The Refuge, A Healing Place, where she demonstrated her expertise in revenue cycle management and patient financial counseling.
Academic Background
Valerie holds a degree from a reputable institution, equipping her with the necessary knowledge and skills to excel in the healthcare industry.
Areas of Expertise
- Patient financial counseling and advocacy
- Healthcare revenue cycle management
- Care coordination and patient support
- Strong interpersonal and communication skills
- Attention to detail and problem-solving capabilities
Professional Impact
Throughout her career, Valerie has consistently demonstrated her ability to make a meaningful impact on the lives of her patients. Her dedication to providing personalized financial guidance and securing appropriate coverage has helped alleviate the financial burdens faced by many individuals seeking healthcare services. Valerie's contributions have been instrumental in ensuring patients receive the care they need while minimizing the stress and uncertainty associated with medical expenses.
Conclusion
With her comprehensive experience, empathetic approach, and drive to make a positive difference, Valerie Owens is poised to continue excelling as an ER Financial Counselor at Lee Health. Her unwavering commitment to patient-centered care and her expertise in navigating the complexities of healthcare finance make her a valuable asset to the organization and the patients it serves.
