Valonia Noronha
Training Manager, Marriott International
Professional Overview
Valonia Noronha is an experienced hospitality professional with a strong background in training, human resources, and guest relations. As the Training Manager at Marriott International, she is responsible for designing and implementing comprehensive training programs to enhance the skills and knowledge of the hotel staff, ensuring exceptional customer service and operational excellence.
Experience Summary
Current Role
Valonia has been serving as the Training Manager at Marriott International since May 2024. In this role, she is responsible for assessing training needs, developing tailored learning solutions, and delivering engaging training sessions to equip employees with the necessary skills and competencies. Valonia's keen understanding of Marriott's brand standards and her ability to effectively communicate training objectives have made her a valuable asset to the organization.
Career Progression
Prior to her current position, Valonia held various roles within the hospitality industry, steadily climbing the career ladder. She served as the Assistant Manager Human Resources (Pre-Opening) at Marriott International, where she played a pivotal role in building and training the hotel's workforce during the pre-opening phase. Before that, she held the position of Assistant Manager Human Resources at Taj Hotels and Human Resources Executive at Goa Marriott Resort and Spa, as well as Le Méridien Hotels & Resorts. Valonia's earlier experience as a Human Resources Supervisor at Resort Rio and a Guest Relations Associate at the same hotel has provided her with a well-rounded understanding of the industry.
Academic Background
Valonia holds a Bachelor's degree, making her well-equipped to excel in the hospitality industry.
Areas of Expertise
- Training program design and implementation
- Talent development and employee engagement
- Human resources management
- Guest relations and customer service
- Hospitality operations and brand standards
Professional Impact
Valonia's contributions have been instrumental in enhancing employee performance and improving customer satisfaction at Marriott International. She has spearheaded the development of innovative training modules that have consistently received positive feedback from both management and hotel staff. Valonia's dedication to continuous improvement and her ability to adapt to changing industry trends have positioned her as a valuable asset to the organization.
Conclusion
With her extensive experience in the hospitality industry and a proven track record of success, Valonia Noronha is poised to continue making a significant impact as the Training Manager at Marriott International. Her commitment to excellence, coupled with her strong leadership and training expertise, make her a valuable addition to the Marriott team.
