VD

Victor Dominello

Professional Summary



Professional Overview


Victor Dominello is a respected digital transformation leader and Co-Founder of ServiceGen, a company dedicated to driving innovation in government services. With a strong background in strategic advisory roles, he leverages his industry expertise to guide organizations through complex digital initiatives.

Experience Summary



Current Roles


Co-Founder, ServiceGen (2023-09-01 to Present)
  • Co-founded ServiceGen, a technology company focused on modernizing government service delivery through digital solutions

  • Responsible for setting the strategic vision and overseeing the development of innovative products and services

  • Collaborates with government agencies and stakeholders to identify pain points and implement transformative digital initiatives


Chair, Services Australia Interim Independent Advisory Board (2023-11-01 to Present)
  • Appointed as the Chair of the Services Australia Interim Independent Advisory Board, providing strategic guidance and oversight to the organization

  • Advises on the development and implementation of digital-first service delivery models to enhance citizen experience


Chair, Federal Ministerial Advisory Committee on Digital ID (2023-10-01 to Present)
  • Chairs the Federal Ministerial Advisory Committee on Digital ID, leading the development of a secure and user-friendly digital identity framework for the Australian government

  • Collaborates with government agencies, industry experts, and stakeholders to drive the adoption of a trusted digital ID ecosystem


Strategic Advisor and Luminary Member, Accenture Australia (2023-09-01 to Present)
  • Serves as a Strategic Advisor and Luminary Member at Accenture Australia, leveraging his extensive experience to support the firm's clients in their digital transformation journeys

  • Provides strategic guidance and thought leadership on emerging technologies, business model innovation, and public sector modernization


Advisor, Brain and Mind Centre (2023-06-01 to Present)
  • Serves as an Advisor to the Brain and Mind Centre, contributing his expertise to initiatives focused on leveraging technology to address mental health and wellbeing challenges


Past Role


Founder, ServiceGen (2023-09-01 to 2023-10-01)
  • Founded ServiceGen and led the company's initial development and market positioning


Academic Background


Victor Dominello holds a Bachelor of Commerce degree from the University of Sydney, where he specialized in Information Systems and Business Management.

Areas of Expertise


  • Digital transformation strategy and execution

  • Government service modernization and citizen-centric service delivery

  • Public-private partnership development and management

  • Data-driven decision-making and business intelligence

  • Emerging technology integration and innovation management


Professional Impact


  • Recognized as a thought leader in the public sector digital transformation space, contributing to industry publications and speaking at prominent events

  • Instrumental in the successful implementation of several high-profile digital initiatives, delivering measurable improvements in service quality and efficiency

  • Actively engaged in mentoring and supporting the next generation of digital leaders, sharing his expertise and insights to drive continued innovation


Conclusion


With a proven track record of driving digital innovation and a steadfast commitment to improving government services, Victor Dominello is poised to make a lasting impact on the public sector. As Co-Founder of ServiceGen and in his advisory roles, he continues to push the boundaries of what's possible in the digital age, helping organizations and citizens alike unlock the full potential of technology.