VD

Victor Dominello

Professional Summary



Professional Overview



Victor Dominello is a seasoned leader and digital transformation expert with a diverse background spanning government, technology, and advisory roles. As the Co-Founder of ServiceGen and a Strategic Advisor and Luminary Member at Accenture Australia, he leverages his extensive experience to drive innovation and facilitate the adoption of transformative digital solutions.

Experience Summary



Current Roles



Co-Founder, ServiceGen (2023-09-01 to Present)
  • Responsible for the overall strategic direction and operational management of ServiceGen, a leading provider of digital transformation services

  • Spearheading the development of innovative solutions that streamline government and enterprise operations through the integration of cutting-edge technologies

  • Actively collaborating with clients to identify pain points and devise tailored digital strategies that drive measurable improvements in efficiency, productivity, and customer experience


Chair, Services Australia Interim Independent Advisory Board (2023-11-01 to Present)
  • Appointed to provide strategic guidance and independent oversight to the Services Australia, a key government agency responsible for the delivery of critical social services

  • Leveraging his expertise in digital transformation and public sector innovation to help the agency navigate complex challenges and optimize its service delivery model


Chair, Federal Ministerial Advisory Committee on Digital ID (2023-10-01 to Present)
  • Providing high-level advisory support to the Australian Government Department of Finance on the development and implementation of a secure, user-centric national digital identity framework

  • Collaborating with key stakeholders to shape policies and technological solutions that enhance the accessibility and reliability of digital identity services


Strategic Advisor and Luminary Member, Accenture Australia (2023-09-01 to Present)
  • Serving as a trusted advisor to Accenture's leadership team, contributing strategic insights and innovative approaches to drive the firm's digital transformation initiatives

  • Participating in the Luminary program, a select group of industry luminaries who provide guidance and thought leadership to Accenture's global network


Career Progression



Prior to his current roles, Victor Dominello founded ServiceGen in 2023, where he was responsible for establishing the company's strategic direction and overseeing the development of its suite of digital transformation services. He has also served as an Advisor at the Brain and Mind Centre, leveraging his expertise in technology and innovation to support research and projects aimed at improving mental health outcomes.

Academic Background



Victor Dominello holds a Bachelor of Science degree from the University of New South Wales, where he specialized in Computer Science and Information Technology. His academic achievements and ongoing professional development have equipped him with a deep understanding of the latest trends and best practices in digital transformation, data analytics, and emerging technologies.

Areas of Expertise



  • Digital transformation strategy and implementation

  • Public sector innovation and service delivery optimization

  • Data-driven decision making and analytics

  • Emerging technologies (e.g., artificial intelligence, blockchain, IoT)

  • Stakeholder management and cross-functional collaboration

  • Strategic advisory and thought leadership


Professional Impact



Throughout his career, Victor Dominello has demonstrated a proven track record of driving digital transformation initiatives that deliver measurable improvements in efficiency, productivity, and customer satisfaction. His work on the Services Australia Interim Independent Advisory Board and the Federal Ministerial Advisory Committee on Digital ID has had a significant impact on the modernization of government services and the development of a secure, user-centric national digital identity framework.

Conclusion



With his extensive experience, deep industry expertise, and collaborative leadership style, Victor Dominello is well-positioned to continue making a substantial impact on the digital transformation landscape in Australia and beyond. As he focuses on his current roles, he remains committed to leveraging innovative technologies and strategic partnerships to help organizations and government agencies unlock new levels of efficiency, agility, and customer-centricity.