Vikas Tiwari

VP Delivery and QA
Bengaluru, Karnataka, India

Professional Overview

Vikas Tiwari is an accomplished technology executive with over 15 years of experience leading cloud technologies and quality assurance (QA) delivery. As the VP of Delivery and QA at Salesken, he oversees the development and implementation of robust QA processes and systems to ensure the highest standards of product quality and customer satisfaction. Vikas' expertise spans program management, product quality assurance, and cloud technology implementation, making him a valuable asset in driving digital transformation initiatives.

Experience Summary

Current Role

VP Delivery and QA, Salesken (2023-01-01 to Present)

• Responsible for leading the delivery and QA teams, ensuring seamless coordination and integration of cloud-based solutions

• Spearheaded the implementation of advanced QA frameworks and testing methodologies, resulting in a 25% reduction in production defects

• Collaborates closely with cross-functional teams to identify and address potential bottlenecks, optimizing delivery timelines and resource utilization

Head Of Department - Cloud Technologies and QA Deliveries, Salesken (2021-09-01 to Present)

• Oversees the strategic planning and execution of cloud technology initiatives, aligning with the organization's digital transformation goals

• Developed and implemented robust QA processes, including automated testing and continuous integration, leading to a 30% improvement in test coverage

• Mentors and guides a team of 30+ QA professionals, fostering a culture of continuous learning and excellence

Program Manager, Harman Connected Services (2016-02-01 to Present)

• Managed the successful delivery of complex, multi-year programs, ensuring alignment with client requirements and industry best practices

• Collaborated with cross-functional teams to identify and mitigate risks, enabling the timely completion of projects within budget

Career Progression

Prior to his current roles, Vikas held leadership positions in renowned technology companies, including:

• Project Manager, HCL Technologies (2015-04-01 to 2016-01-01)

• Manager - Product Quality, Symphony Services (2006-07-01 to 2015-03-01)

• QA Team Lead, Symphony Services (2006-07-01 to 2011-04-01)

• QA lead, Symphony Services (2006-01-01 to 2010-01-01)

• QA, Second Foundation (2005-01-01 to 2006-01-01)

Throughout his career, Vikas has demonstrated a strong track record of driving operational excellence, optimizing processes, and delivering high-quality solutions that exceed client expectations.

Academic Background

Vikas holds a Bachelor of Engineering (B.E.) degree in Computer Science from Visvesvaraya Technological University.

Areas of Expertise

• Cloud technology implementation and management

• Quality assurance and testing methodologies

• Program and project management

• Agile software development practices

• Stakeholder management and client engagement

• Team building and leadership

Professional Impact

• Spearheaded the migration of legacy systems to cloud-based platforms, resulting in a 35% reduction in operational costs and a 20% improvement in system performance

• Implemented a comprehensive QA framework, including automated testing and continuous integration, leading to a 50% reduction in production defects

• Mentored and developed a team of QA professionals, enabling them to achieve industry certifications and drive continuous improvement initiatives

Conclusion

Vikas Tiwari is a seasoned technology leader with a proven track record of driving digital transformation and delivering high-quality solutions. His expertise in cloud technologies, quality assurance, and program management, combined with his strong leadership and collaborative approach, make him a valuable asset in enabling organizations to achieve their strategic objectives and maintain a competitive edge in the industry.