Vince Laurento
Program Manager, Sales Operations
Professional Overview
Vince Laurento is an experienced program manager with a strong background in sales operations. He currently leads key initiatives and cross-functional projects to drive operational efficiency and support sales growth for Peloton Interactive. Vince's expertise spans direct sales, showroom management, and strategic program development.
Experience Summary
Current Role
As the Program Manager for Sales Operations at Peloton Interactive, Vince is responsible for overseeing critical programs and processes to optimize the company's sales and customer experience. In this role, he:
- Manages the implementation and continuous improvement of sales-enabling technologies and systems
- Collaborates cross-functionally to develop scalable operational strategies that support Peloton's rapidly expanding business
- Analyzes sales data and performance metrics to identify opportunities for process improvements and heighten operational efficiency
- Leads cross-training initiatives and knowledge-sharing programs to empower the sales team
Vince's strategic contributions and data-driven approach have helped Peloton streamline its sales operations, resulting in improved productivity, customer satisfaction, and revenue growth.
Career Progression
Prior to his current role, Vince served as the Senior Direct Sales Operations Coordinator at Peloton, where he spearheaded the development and rollout of new sales tools and training programs. He also gained valuable experience as a Showroom Manager, overseeing the day-to-day operations and performance of Peloton's retail showrooms.
Earlier in his career, Vince honed his sales and customer service skills as an Owner Advisor at Tesla and an Inside Sales Representative at Power Home Remodeling. These roles provided him with a deep understanding of the sales cycle and customer needs, which he now leverages to drive operational excellence at Peloton.
Academic Background
Vince holds a Bachelor of Science degree in Business Administration from the University of Pennsylvania, where he graduated with honors.
Areas of Expertise
- Sales operations and process optimization
- Omnichannel sales strategy and implementation
- Data analysis and performance management
- Cross-functional collaboration and project management
- Showroom and retail operations management
- Customer experience and relationship building
Professional Impact
Vince's leadership and innovative approach have made a significant impact on Peloton's sales operations. He has spearheaded the development and rollout of new sales tools and training programs, resulting in improved productivity and customer satisfaction. Vince's data-driven insights have also helped Peloton identify and address operational bottlenecks, leading to increased efficiency and revenue growth.
Conclusion
With his extensive experience in sales operations, Vince Laurento is well-positioned to continue driving operational excellence and supporting Peloton's growth as a leading provider of connected fitness solutions. His strong analytical skills, project management expertise, and cross-functional collaboration make him a valuable asset to the Peloton team.
