Viral Sheth, VP of Product
Professional Overview
Viral Sheth is an accomplished product management executive with over a decade of experience driving innovation and customer-centric product strategies across the retail and e-commerce industries. As the current VP of Product at Warby Parker, he spearheads the development and implementation of transformative product solutions that enhance the brand's industry-leading customer experience.
Experience Summary
Current Role
As VP of Product at Warby Parker, Viral oversees the company's entire product portfolio, leading cross-functional teams in the design, development, and deployment of cutting-edge digital and in-store offerings. Under his leadership, Warby Parker has continued to disrupt the eyewear industry, introducing seamless omnichannel experiences and pioneering customer-first product innovations.
Career Progression
Prior to joining Warby Parker, Viral served as the Head of Product for Walmart's InHome Delivery service, where he was instrumental in scaling the program's nationwide rollout and enhancing the customer experience. Before that, he held various product management roles at Jet and LogoMix, honing his expertise in e-commerce, customer experience, and marketing technology.
Viral's earlier career experience includes positions at Wayfair, where he led initiatives to optimize customer retention and loyalty programs, as well as a stint as a Volunteer Recruitment Coordinator at Community Servings, demonstrating his commitment to social impact.
Academic Background
Viral holds a bachelor's degree in Business Administration from the University of Massachusetts Amherst, with a focus on marketing and entrepreneurship.
Areas of Expertise
- Product strategy and roadmap development
- Omnichannel customer experience design
- E-commerce and retail technology innovation
- Agile product management methodologies
- Cross-functional team leadership and collaboration
Professional Impact
At Warby Parker, Viral has spearheaded the development of groundbreaking product features, including a virtual try-on tool that has revolutionized the online eyewear shopping experience. Additionally, he has led the integration of Warby Parker's physical and digital channels, resulting in a seamless and highly personalized customer journey.
Conclusion
With his deep understanding of the retail and e-commerce landscapes, Viral Sheth is poised to continue driving Warby Parker's growth and solidifying its position as a leading innovator in the optical industry. His proven track record of delivering transformative product solutions and his commitment to customer-centricity make him a valuable asset to Warby Parker's executive team.
