Professional Summary
Professional Overview
Virginia Dalfonso is an experienced Business/Financial/HR Program Manager with a strong background in project management, IT operations, and strategic business initiatives. With expertise spanning multiple industries, she specializes in driving process improvements, system implementations, and enterprise-wide transformations.
Experience Summary
Current Role
As the Business/Financial/HR Program Manager at CHRISTUS Health, Virginia is responsible for overseeing the development, implementation, and optimization of critical business, financial, and human resource programs. She collaborates cross-functionally to identify opportunities for operational enhancements, streamline workflows, and enhance service delivery to internal and external stakeholders.
Career Progression
Prior to her current role, Virginia served as a Senior Project Manager, PMP and ITIL certified, at CHRISTUS Health, where she led high-impact technology and business integration projects. She also held the position of Senior Principal Consultant, Technical Team Lead, and Project Manager at NTT Data Corporation, where she guided complex IT initiatives and provided strategic advisory services to clients. Earlier in her career, Virginia was a Senior Business Analyst and Technical Project Lead at American Airlines, contributing to the company's digital transformation and process improvement efforts.
Academic Background
Virginia holds a Bachelor's degree in Business Administration from the University of Texas at Arlington, with a concentration in Information Systems. She is a certified Project Management Professional (PMP) and is trained in the Information Technology Infrastructure Library (ITIL) framework.
Areas of Expertise
- Business Process Optimization
- Financial and HR Program Management
- Enterprise-wide System Integration
- Cross-functional Collaboration
- Project Management (PMP)
- IT Service Management (ITIL)
- Strategic Planning and Implementation
Professional Impact
Throughout her career, Virginia has consistently demonstrated her ability to drive measurable improvements in organizational efficiency, financial performance, and employee engagement. She has led the successful implementation of several mission-critical business and IT systems, resulting in enhanced data accuracy, streamlined workflows, and improved user experience.
Conclusion
With her extensive experience, strong leadership skills, and a proven track record of delivering strategic and operational excellence, Virginia Dalfonso is well-positioned to continue making a significant impact within the healthcare industry and beyond.
