Personal and Professional Overview
Vish Agarwal is the Founder and currently serves as Director - Technical and Chief Executive Officer at CRM Masters Infotech LLP, an IT consulting and CRM solutions provider headquartered in Gurugram (Chakkarpur), Haryana, India. The company was founded in 2016 and has since grown into a specialist in CRM, ERP, and e-commerce implementation, with estimated employee strength around 48. Vish is recognized as a CRM expert helping businesses automate sales and boost growth through scalable technology.
Educational Background
Vish Agarwal holds a graduate degree from the Indian Institute of Management, Calcutta, which supports his expertise in business and management practices in technology deployment. His educational credentials further include associated business and technical rigor aligning with leadership in IT consulting.
Professional Experience and Expertise
- Founding CRM Masters Infotech LLP in 2016, Vish identified the market gap in companies struggling with outdated and inefficient CRM systems.
- Under his leadership, CRM Masters has successfully delivered over 2,000 Zoho CRM projects worldwide, highlighting deep specialization and large-scale operational capability in CRM digital transformation.
- The company functions as a Zoho Premium Partner for key markets including the USA, Canada, UK, and European Union, emphasizing Vish's role in securing significant strategic partnerships.
- The firm is also expanding into Salesforce CRM and platforms related to social media marketing (RiteTag, Conviva), indicating strategic growth under his technical direction.
- CRM Masters holds certifications such as ISO 9001:27001, underscoring commitment to quality and security standards during Vish’s tenure.
Company Position and Market Standing
CRM Masters Infotech LLP has positioned itself as a top-tier CRM service provider with a focus on digital transformation through customer relationship management technologies. The company has broad geographic reach, servicing clients across North America and Europe, and is recognized for combining ERP, e-commerce, and CRM software to optimize business processes. The milestone of delivering 2,000+ Zoho projects globally reflects significant experience and strong trust from clients in diverse industries.
Relevant Insights for Engagement
- Vish’s background as a technical director and CEO at a growing CRM solutions firm signals strong decision-making authority on technology adoption and vendor selection.
- His company’s strategic partnerships with Zoho CRM and planned Salesforce CRM procurements reveal interest in enhancing CRM capabilities and integrating complementary technologies in marketing and sales automation.
- CRM Masters Infotech’s adherence to ISO 9001:27001 standards and a notable delivery record suggest a mature operational environment capable of handling complex enterprise CRM needs.
- Vish is active in promoting the company’s vision publicly, recently sharing updates and prospects for 2025, indicating an ongoing commitment to growth and innovation in CRM technology.
This profile encapsulates Vish Agarwal as a highly experienced CRM leader with a strong technical foundation and business acumen in managing scalable CRM deployments internationally through CRM Masters Infotech LLP. His role and company’s trajectory make him a key influencer in CRM technology adoption and digital transformation strategies within their target markets.
