Professional Summary

Professional Overview

Warren Gurnon is an experienced Risk/Compliance Manager with a strong background in the financial services industry. He possesses a comprehensive understanding of risk management, regulatory compliance, and customer-centric operations.

Experience Summary

Current Role

In his current position as Risk/Compliance Manager at Magnit, Warren is responsible for developing and implementing robust risk management strategies to ensure the company's adherence to industry regulations and internal policies. He plays a pivotal role in identifying, analyzing, and mitigating potential risks, while also driving process improvements to enhance overall operational efficiency.

Career Progression

Prior to his current role, Warren held various customer-facing positions at PayPal, progressing from a Customer Service Specialist to a Senior Customer Success Manager. In these roles, he demonstrated exceptional problem-solving skills, exceptional customer service, and the ability to lead high-performing teams.

Warren's diverse experience in the financial services industry, coupled with his strong analytical and communication abilities, have positioned him as a valuable asset in his current role as Risk/Compliance Manager.

Academic Background

Warren holds a Bachelor of Science degree in Business Administration from the University of Nebraska-Lincoln, where he specialized in Finance and Risk Management.

Areas of Expertise

• Risk assessment and mitigation

• Regulatory compliance management

• Process optimization and continuous improvement

• Customer service and stakeholder management

• Team leadership and collaboration

Professional Impact

Throughout his career, Warren has played a crucial role in enhancing the risk management and compliance posture of the organizations he has served. In his previous role at PayPal, he led initiatives that resulted in a 25% reduction in customer complaint resolution times, contributing to improved customer satisfaction.

Conclusion

With his extensive experience in the financial services industry, strong risk management expertise, and a proven track record of driving operational improvements, Warren Gurnon is well-positioned to contribute significantly to the success of Magnit as their Risk/Compliance Manager.