Professional Overview
Wasiu Ogunkayode is a dedicated professional currently serving as a Tele-Collection specialist at Sun King in Lagos, Nigeria. His key expertise areas include customer service, business development, and tele-collection, with a focus on the renewable energy and e-commerce industries.
Experience Summary
Current Role
Wasiu Ogunkayode has been working as a Tele-Collection specialist at Sun King since May 2019. His key responsibilities include managing customer payments, handling customer inquiries, and maintaining a high level of customer satisfaction. Although specific achievements are not available, his role has likely contributed to the company's growth and customer retention efforts in the renewable energy sector.
Career Progression
Prior to his current role, Wasiu worked as a Customer Service Representative at Greenlight Planet from May 2019 to September 2021 and at Jumia Nigeria from March 2018 to November 2018. He also held a position as a Business Development Executive at T-MART WHOLESALE in 2016. These roles have equipped him with a strong foundation in customer service, business development, and the ability to work in fast-paced environments.
Areas of Expertise
Wasiu's industry-specific skills include tele-collection, customer service, and business development. His technical competencies likely encompass communication, problem-solving, and time management. While specific leadership and management capabilities are not detailed, his experience in customer-facing roles suggests strong interpersonal skills.
Professional Impact
Although notable projects or initiatives are not specified, Wasiu's contributions to his previous and current employers have likely been significant. His work in tele-collection and customer service has presumably contributed to improved customer satisfaction and revenue growth for his companies.
Conclusion
Wasiu Ogunkayode's professional trajectory demonstrates growth and dedication to his roles, with a current focus on tele-collection in the renewable energy sector. His value proposition lies in his ability to manage customer payments effectively, provide excellent customer service, and contribute to the growth of his organization.