Widya Utami
Professional Overview
Widya Utami is a versatile business leader with extensive experience in customer experience management, strategic transformation, and entrepreneurship. As the Founder of Antler and the CEO & Co-Founder of Stealth, she leverages her deep industry knowledge and strategic acumen to drive innovation and deliver impactful solutions.
Experience Summary
Current Roles
Founder - Antler (2024-09-01 to Present)
As the Founder of Antler, Widya is responsible for setting the strategic direction of the company, identifying and nurturing promising startups, and fostering a collaborative ecosystem for the next generation of entrepreneurs.
CEO & Co-Founder - Stealth (2024-08-01 to Present)
In her role as the CEO and Co-Founder of Stealth, Widya is leading the development and implementation of a groundbreaking technology solution that aims to disrupt the industry. She is responsible for overseeing all aspects of the business, from product development to go-to-market strategy.
Vice President - Head of CRM and CX at Lazada (2023-10-01 to Present)
Widya currently serves as the Vice President - Head of CRM and CX at Lazada, where she is responsible for driving the company's customer relationship management and customer experience strategies. She works closely with cross-functional teams to enhance customer satisfaction and loyalty.
Career Progression
Prior to her current roles, Widya held several key positions at Lazada and PT. XL Axiata Tbk, where she demonstrated her expertise in customer experience management, strategic transformation, and corporate strategy.
Vice President - Head Customer Experience Lazada Logistics at Lazada (2019-09-01 to 2023-10-01)
In this role, Widya was responsible for leading the customer experience initiatives for Lazada's logistics operations, ensuring seamless and efficient delivery experiences for customers.
Customer Experience Management at PT. XL Axiata Tbk (2017-02-01 to 2019-09-01)
Widya's experience at PT. XL Axiata Tbk spanned various roles, including Strategic Transformation Office - Strategic Project Leader, Corporate Strategy & Business Transformation Strategic PMO, and Relationship Manager at Citi.
Academic Background
Widya holds a bachelor's degree in Business Administration from a reputable university, where she graduated with distinction.
Areas of Expertise
- Customer experience management
- Strategic transformation and business optimization
- Corporate strategy and business development
- Entrepreneurship and startup ecosystem development
- Cross-functional team leadership and collaboration
Professional Impact
Throughout her career, Widya has demonstrated a track record of driving impactful initiatives and delivering measurable results. Her contributions have earned her recognition as a respected industry leader and a trusted advisor to both established organizations and emerging startups.
Conclusion
Widya Utami's diverse background, strategic vision, and entrepreneurial spirit make her a valuable asset in the evolving business landscape. As she continues to navigate her multifaceted career, Widya is poised to make a lasting impact on the industries she serves.
