Professional Summary
Professional Overview
Wolfgang Weber is a seasoned executive with over 25 years of experience in the technology and publishing industries. As the Head of Product & Innovation and Co-Founder of cxomni, he drives the company's strategic vision and leads the development of innovative customer experience solutions.
Experience Summary
Current Role
As the Head of Product & Innovation and Co-Founder of cxomni, a customer experience management consulting firm, Wolfgang is responsible for overseeing the company's product roadmap, innovation initiatives, and strategic partnerships. Under his leadership, cxomni has established a strong presence in the German market, delivering measurable improvements in customer satisfaction and operational efficiency for its clients.
Career Progression
Prior to co-founding cxomni, Wolfgang held various senior leadership roles at Heidelberger Druckmaschinen AG, a leading manufacturer of printing equipment. As the Senior VP of Systems Integration and CEO of the Systems Integration Subsidiary, he successfully managed the integration of acquired companies and drove the expansion of the company's services business. Earlier in his career, he served as the VP of Marketing and Head of Customer Experience Management for the company's North American operations.
Academic Background
Wolfgang holds a Master's degree in Business Administration from the University of Munich, where he specialized in marketing and strategic management.
Areas of Expertise
- Customer experience management
- Product development and innovation
- Strategic leadership and business transformation
- Mergers and acquisitions integration
- Marketing and sales strategy
- Technology and software implementation
Professional Impact
Throughout his career, Wolfgang has been instrumental in driving significant improvements in customer satisfaction and operational efficiency for the organizations he has served. At cxomni, he has spearheaded the development of advanced customer experience management solutions, leveraging data analytics and AI-powered technologies to help clients enhance their customer engagement and loyalty.
Conclusion
With his deep industry expertise, strategic vision, and proven track record of driving successful business outcomes, Wolfgang Weber is a valuable asset to cxomni and its clients. As the company continues to expand its reach and explore new frontiers in customer experience management, Wolfgang's leadership and innovative mindset will be crucial in shaping the future of the industry.
