Professional Summary

Professional Overview

Xiayin Liu is an experienced Product Manager with a proven track record of driving product innovation and success. With a focus on the technology industry, Xiayin brings a unique blend of operational expertise, customer-centric problem-solving, and strategic decision-making to her current role.

Experience Summary

Current Role

Xiayin currently serves as a Product Manager at Done., a leading technology company. In this role, she is responsible for defining and executing the product strategy, collaborating with cross-functional teams to deliver exceptional user experiences, and driving continuous product improvements.

Career Progression

Prior to her current position, Xiayin held the role of After Sales Service Specialist at Temu, where she leveraged her strong operational skills to optimize customer support processes and enhance overall customer satisfaction. Before that, she gained valuable experience as an Operational Specialist at TikTok, where she contributed to the development and implementation of innovative operational strategies.

Academic Background

Xiayin holds a Bachelor's degree in Business Administration from a reputable university, where she specialized in Product Management and developed a deep understanding of the principles and best practices in the field.

Areas of Expertise

Xiayin's expertise spans product management, customer experience optimization, data-driven decision-making, and cross-functional collaboration. She is proficient in product lifecycle management, user research, market analysis, and strategic planning, enabling her to drive impactful product initiatives.

Professional Impact

Throughout her career, Xiayin has consistently demonstrated her ability to deliver measurable results. In her previous roles, she spearheaded projects that led to significant improvements in customer satisfaction and operational efficiency. Her innovative mindset and data-driven approach have positioned her as a valuable asset to the organizations she has served.

Conclusion

With her diverse experience, strong technical skills, and strategic mindset, Xiayin is poised to continue making a meaningful impact in the technology industry. Driven by a passion for product excellence and customer-centric innovation, she is committed to leveraging her expertise to drive the success of her current and future endeavors.