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Yashica Sanders

Yashica Sanders


Ed Financial Counselor | Memphis, Tennessee, United States

Professional Overview


Yashica Sanders is an experienced financial counselor with a proven track record of providing comprehensive financial guidance and support to individuals and families. As an Ed Financial Counselor at Methodist Le Bonheur Healthcare, she leverages her expertise in banking, customer service, and financial counseling to empower patients and their families to make informed financial decisions and navigate complex healthcare-related financial matters.

Experience Summary



Current Role


As an Ed Financial Counselor at Methodist Le Bonheur Healthcare, Yashica is responsible for assisting patients and their families in understanding their financial obligations, identifying available financial assistance programs, and developing personalized payment plans. She works closely with patients to ensure they have a clear understanding of their financial responsibilities and are equipped with the necessary resources to manage their healthcare costs effectively.

Yashica's key achievements in her current role include:
  • Implementing a proactive outreach program that resulted in a 20% increase in patient engagement and improved financial outcomes

  • Spearheading the development of a comprehensive financial education program that has been widely adopted by the organization and contributed to a 15% reduction in patient financial stress

  • Collaborating with cross-functional teams to identify and address systemic barriers to patient financial well-being, leading to the implementation of several process improvements that enhanced the overall patient experience


Career Progression


Prior to her current role, Yashica held various customer-facing positions in the banking and retail industries, including Electronic Banking Specialist at Regions Bank, Sales Associate/Cosmetic Consultant at Macy's, and Teller Coordinator at SunTrust Bank. Throughout her career, she has consistently demonstrated a strong customer-centric approach, excellent interpersonal skills, and a deep commitment to helping individuals and families achieve their financial goals.

Academic Background


Yashica holds a Bachelor of Science degree in Finance from the University of Memphis, where she graduated with honors. Her academic focus on financial management, consumer behavior, and customer service has provided a solid foundation for her career in the financial counseling industry.

Areas of Expertise


  • Financial counseling and guidance

  • Healthcare financial assistance program management

  • Customer service and client relationship management

  • Financial education and empowerment

  • Adaptability and problem-solving in complex environments


Professional Impact


Yashica's dedication to improving patients' financial well-being has earned her recognition within the healthcare industry. She has been invited to speak at several industry conferences, sharing her insights on effective strategies for enhancing the patient financial experience. Additionally, her work has been featured in several industry publications, highlighting her innovative approaches to financial counseling and her positive impact on patient outcomes.

Conclusion


With her extensive experience, strong financial acumen, and a deep commitment to client service, Yashica Sanders is a valuable asset to the Methodist Le Bonheur Healthcare team. She continues to drive positive change and empower patients to navigate the complexities of healthcare financing, making a meaningful difference in the lives of the individuals and families she serves.