Yecenia Ruiz

Insurance Agent

Professional Overview

Yecenia Ruiz is an experienced Insurance Agent with a strong track record of providing excellent customer service and driving business growth. With a diverse background in the insurance industry, she has developed expertise in account management, policy administration, and client relations.

Experience Summary

Current Role

As an Insurance Agent at George Mauricio Insurance Agency since 2014, Yecenia is responsible for managing a portfolio of individual and commercial insurance policies. She excels at understanding client needs, designing tailored insurance solutions, and ensuring seamless policy renewals and claims processing. Yecenia's ability to build strong relationships with her clients has resulted in a high customer retention rate and numerous referrals.

In addition to her primary role, Yecenia also serves as an Account Manager at Simply the Best BDC, Inc., where she oversees the coordination of marketing campaigns, lead generation, and client communication to support the company's growth initiatives.

Career Progression

Yecenia began her career in the insurance industry as an Insurance Billing Coordinator at American Medical Response in 1996. She then went on to hold various customer service and account management roles at Bohannon Insurance Agency, Farmers Insurance, and Valley Wellness Center, gaining valuable experience in policy administration, client relations, and medical billing.

Throughout her career, Yecenia has consistently demonstrated a strong work ethic, exceptional problem-solving skills, and a deep commitment to delivering exceptional customer service. Her ability to adapt to changing industry dynamics and her willingness to take on additional responsibilities have been instrumental in her professional development and growth.

Academic Background

Yecenia holds a high school diploma, and she has completed various industry-specific training programs to stay up-to-date with the latest insurance regulations, products, and best practices.

Areas of Expertise

• Insurance policy administration and claims processing

• Client relationship management and retention

• Account management and business development

• Exceptional customer service and problem-solving

• Adaptability to changing industry dynamics

Professional Impact

Yecenia's dedication and expertise have earned her a reputation as a reliable and trusted insurance professional within her community. She has been recognized for her outstanding customer service and has received numerous commendations from both clients and industry peers.

Conclusion

With her extensive experience, industry knowledge, and proven ability to deliver exceptional results, Yecenia Ruiz is well-positioned to continue her successful career in the insurance industry. Her commitment to staying current with industry trends and her passion for helping clients protect their assets make her a valuable asset to any organization.