Ying Huang, PMP

Sr. Associate Project Manager, Strategic Planning & Execution

Professional Overview

Ying Huang is an experienced Project Management professional with a strong track record of driving strategic initiatives and delivering complex projects in the healthcare technology industry. As the Sr. Associate Project Manager on the Strategic Planning & Execution team at CoverMyMeds, she leverages her expertise in project management, process improvement, and stakeholder engagement to spearhead high-impact programs that optimize organizational efficiency and enhance patient outcomes.

Experience Summary

Current Role

As the Sr. Associate Project Manager at CoverMyMeds, Ying is responsible for leading the planning, execution, and delivery of strategic projects that support the company's long-term growth and innovation objectives. In this role, she:

• Manages cross-functional teams to ensure the successful implementation of new technology solutions, business process improvements, and organizational change initiatives

• Collaborates with senior stakeholders to align project priorities with the company's strategic vision and KPIs

• Implements robust project management methodologies to drive on-time and on-budget project delivery

• Identifies and mitigates risks, issues, and dependencies to ensure seamless project execution

• Communicates project status, milestones, and performance metrics to executive leadership

Through her leadership, Ying has played a pivotal role in the successful rollout of several high-profile projects, including the implementation of a new customer relationship management (CRM) system and the streamlining of the company's patient onboarding process. These initiatives have resulted in increased operational efficiency, enhanced customer satisfaction, and improved patient access to critical healthcare services.

Career Progression

Prior to her current role, Ying held various positions at CoverMyMeds, including Sr. Coordinator in the IT Training department and Account Coordinator in the Patient Services division. In these roles, she honed her skills in stakeholder management, process optimization, and end-user support, laying the foundation for her transition into project management.

Ying's earlier experiences, such as her leadership roles at Alpha Phi International Fraternity and her internship at Akron Children's Hospital, have also contributed to her well-rounded professional background and her passion for driving positive change within the healthcare ecosystem.

Academic Background

Ying holds a Bachelor of Science degree in Business Administration from The Ohio State University, with a concentration in Operations Management. She is also a certified Project Management Professional (PMP), demonstrating her commitment to maintaining the highest standards of project management expertise.

Areas of Expertise

• Project Management (Certified PMP)

• Process Improvement and Optimization

• Stakeholder Engagement and Change Management

• Healthcare Technology and Patient Services

• Cross-functional Team Leadership and Collaboration

Professional Impact

Throughout her career, Ying has consistently demonstrated her ability to deliver measurable results and drive positive change. Some of her notable achievements include:

• Spearheaded the implementation of a new CRM system, resulting in a 25% increase in customer satisfaction and a 15% reduction in response times

• Led the streamlining of the patient onboarding process, which improved the patient experience and reduced the average onboarding time by 30%

• Served as a key contributor to the development of CoverMyMeds' strategic roadmap, aligning project initiatives with the company's long-term vision and objectives

Conclusion

With her strong project management expertise, keen analytical skills, and unwavering commitment to excellence, Ying Huang is poised to continue driving strategic initiatives and delivering transformative results for CoverMyMeds and its diverse stakeholders. Her passion for healthcare innovation and her proven track record of success make her an invaluable asset to the organization.