Professional Overview

You Tsang is a seasoned executive and entrepreneur, currently serving as the Founder and CEO of ChurnZero, a company he founded in 2015. With a strong background in technology and leadership, his key expertise areas include product management, CEO leadership, and industry focus on software and technology.

Experience Summary

Current Role

As the Founder and CEO of ChurnZero, You Tsang is responsible for overseeing the company's overall strategy and direction. His key responsibilities include driving business growth, leading product development, and building a high-performing team. Under his leadership, ChurnZero has established itself as a leading player in the customer success platform market.

Career Progression

You Tsang's career progression is marked by notable roles such as CEO of Vocus (now iContact), Founder, CEO, and Chairman of Biz360 (acquired by Attensity), and Director of Product Management at Brio Technology (now Oracle). These roles have contributed to his growth as a leader and entrepreneur, with key achievements including the successful acquisition and exit of Biz360 and the development of innovative software solutions at Brio Technology.

Areas of Expertise

You Tsang's areas of expertise include industry-specific skills in software development, customer success, and product management. His technical competencies encompass a range of technologies, including cloud-based platforms and data analytics. As a seasoned leader, he possesses strong leadership and management capabilities, with a proven track record of building and leading high-performing teams.

Professional Impact

Throughout his career, You Tsang has made significant contributions to the technology industry, including the development of innovative software solutions and the leadership of successful companies. His measurable achievements include the successful acquisition and exit of Biz360, as well as the establishment of ChurnZero as a leading player in the customer success platform market.

Conclusion

You Tsang's professional trajectory is marked by a strong track record of leadership, innovation, and entrepreneurship. Currently, his focus is on driving business growth and leading product development at ChurnZero. With his unique blend of industry expertise, technical competencies, and leadership capabilities, You Tsang brings significant value to the companies he leads and the industries he serves.