Professional Overview
Zaib Ramzan is a seasoned operations professional, currently serving as a Senior Operations Analyst at CBRE in Pakistan. His expertise lies in operational analysis, process improvement, and team management, with a focus on the real estate and telecommunications industries.
Experience Summary
Current Role
As a Senior Operations Analyst at CBRE, Zaib's key responsibilities include analyzing operational data, identifying areas for improvement, and implementing process enhancements to increase efficiency. Notable achievements in this role are not specified, but his tenure since 2015 underscores his commitment and expertise in operations analysis.
Career Progression
Zaib's career trajectory began with roles in customer care at Jazz (previously known as Mobilink), where he progressed from a Customer Care role to a Support Center Executive position between 2007 and 2015. Earlier, he worked as a Student Coordinator at Success Factor from 2006 to 2007. These roles have contributed to his strong foundation in customer service, operational support, and coordination.
Academic Background
Zaib holds an Executive Master of Business Administration (EMBA) in Marketing from the Shaheed Zulfikar Ali Bhutto Institute of Science and Technology, which he completed between 2010 and 2013. This academic achievement underscores his marketing knowledge and business administration skills.
Areas of Expertise
Given his experience and education, Zaib's areas of expertise include:
- Operational Analysis
- Process Improvement
- Team Management
- Customer Service
- Marketing
Professional Impact
While specific projects or initiatives are not detailed, Zaib's long-standing roles at reputable companies like CBRE and Jazz indicate his capability to contribute positively to organizational goals and industry standards.
Conclusion
Zaib Ramzan has established himself as a dedicated and skilled operations professional with a strong background in analysis, customer service, and marketing. Currently focused on operational excellence at CBRE, Zaib brings value through his analytical mindset, process improvement skills, and experience in managing teams and enhancing operational efficiencies.
