Zavdiel Ocampo

Sales Operations Program Manager

Professional Overview
Zavdiel Ocampo is an experienced sales operations professional with a strong background in program management, Salesforce administration, and client relations. As the Sales Operations Program Manager at NetApp, he leverages his expertise to optimize sales processes, enhance data-driven decision making, and drive operational efficiency within the organization.

Experience Summary

Current Role
In his current role as Sales Operations Program Manager at NetApp, Zavdiel is responsible for overseeing the implementation and optimization of the company's sales operations programs. He collaborates cross-functionally to streamline sales workflows, improve data integrity, and implement best-in-class Salesforce solutions. Zavdiel's leadership and analytical skills have enabled him to deliver measurable improvements in sales productivity and customer satisfaction.

Career Progression
Prior to joining NetApp, Zavdiel held various roles in sales operations and client relations. As the Global Sales Operations Specialist and Salesforce Administrator at Zadara, he played a pivotal role in enhancing the company's sales processes, reporting capabilities, and Salesforce ecosystem. Earlier in his career, Zavdiel gained valuable experience as an Account Executive - Cloud Specialist at New Horizons Learning Group and as a Co-Founder of A-Z Products, a startup focused on innovative consumer goods.

Academic Background
Zavdiel holds a Bachelor's degree in Business Administration from the University of California, Irvine, where he specialized in Entrepreneurship and Innovation. During his academic tenure, he demonstrated strong leadership and problem-solving skills, contributing to various student organizations and initiatives.

Areas of Expertise

• Sales operations and program management

• Salesforce administration and customization

• Data analysis and reporting

• Process improvement and workflow optimization

• Cross-functional collaboration and stakeholder management

• Entrepreneurship and innovative thinking

Professional Impact
At Zadara, Zavdiel spearheaded the implementation of a comprehensive Salesforce solution, driving a 25% increase in sales productivity and a 20% improvement in customer satisfaction. His data-driven approach and strategic initiatives have consistently contributed to the success of the organizations he has served.

Conclusion
Zavdiel Ocampo is a versatile and accomplished sales operations professional with a proven track record of driving operational excellence and enhancing sales performance. In his current role at NetApp, he continues to leverage his expertise to streamline processes, optimize data-driven decision making, and contribute to the company's overall growth and success.