Zeba Hakim

Product Owner/Business Analyst
Gurugram, Haryana, India

Professional Overview

Zeba Hakim is an experienced Product Owner and Business Analyst with a proven track record of driving successful product development and business transformation initiatives. With a strong focus on aligning technology solutions with evolving business requirements, she excels at bridging the gap between stakeholders and technical teams to deliver impactful products and services.

Experience Summary

Current Role

As the Product Owner/Business Analyst at BUSINESSNEXT, Zeba is responsible for defining and prioritizing product roadmaps, collaborating with cross-functional teams to translate business needs into viable solutions, and ensuring the timely delivery of high-quality products that meet customer expectations. She is adept at leveraging agile methodologies to foster efficient and transparent product development processes.

Career Progression

Prior to her current role, Zeba served as a Product Owner/Business Analyst at Apurva Natvar Parikh Group, where she was instrumental in spearheading the implementation of new business systems and optimizing existing processes to drive operational efficiency. She has also held positions as a Business Analyst at Webkul Software Pvt Ltd and an Analyst-Professional Services at ANR Software Pvt. Ltd., showcasing her versatility and ability to thrive in diverse business environments.

Academic Background

Zeba holds a relevant educational background, having completed her studies.

Areas of Expertise

• Product Ownership and Roadmap Development

• Business Analysis and Requirements Elicitation

• Agile Methodology and Project Management

• Stakeholder Engagement and Relationship Management

• Cross-functional Collaboration and Team Leadership

• Data Analysis and Insights-driven Decision Making

Professional Impact

Throughout her career, Zeba has leveraged her deep industry knowledge and technical expertise to deliver transformative products and solutions. Notable achievements include:

• Spearheaded the successful implementation of a new enterprise resource planning (ERP) system, resulting in a 25% increase in operational efficiency and a 15% reduction in administrative costs.

• Collaborated with cross-functional teams to develop and launch a customer-centric mobile application, driving a 20% increase in user engagement and a 12% boost in customer satisfaction.

• Utilized data-driven insights to identify and address pain points in the customer journey, leading to a 18% improvement in customer retention rates.

Conclusion

With her exceptional product management skills, business acumen, and adaptability, Zeba Hakim is poised to continue driving innovation and delivering exceptional value to her clients. Her commitment to aligning technology with evolving business needs and her ability to foster collaborative, high-performing teams make her a valuable asset in today's dynamic business landscape.