Professional Overview

Zeina Kaissi is a seasoned public policy expert currently serving as the Director of Public Policy, Middle East and North Africa at Amazon in Dubai, United Arab Emirates. Her key expertise areas include public policy, digital transformation, and strategic management, with a strong focus on the technology and government sectors.

Experience Summary

Current Role

As the Director of Public Policy, Middle East and North Africa at Amazon, Zeina is responsible for developing and implementing public policy strategies that support Amazon's business growth and expansion in the region. Her key responsibilities include engaging with government stakeholders, identifying policy opportunities and risks, and collaborating with cross-functional teams to drive policy initiatives. Notably, she has been instrumental in shaping Amazon's public policy approach in the Middle East and North Africa since 2021.

Career Progression

Zeina's career progression is marked by notable roles that demonstrate her growth and expertise in public policy and strategic management. Prior to her current position, she served as the Regional Head of Public Policy, Middle East & North Africa, and Head of Public Policy, UAE at Amazon. Her experience also includes roles as the Chief Digital Director at Smart Dubai, Senior Consultant at The Executive Office of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Senior Manager at the Government of Abu Dhabi, and Consultant at Booz Allen Hamilton.

Areas of Expertise

Zeina's areas of expertise include public policy development and implementation, digital transformation, strategic management, stakeholder engagement, and team leadership. Her technical competencies encompass policy analysis, risk management, and project planning, with a strong ability to navigate complex regulatory environments.

Professional Impact

Throughout her career, Zeina has made significant contributions to public policy development and implementation in the Middle East and North Africa. Her work has focused on driving digital transformation, promoting economic growth, and enhancing government services. While specific metrics on her achievements are not available, her leadership roles and responsibilities underscore her impact on policy initiatives and strategic management in the region.

Conclusion

Zeina Kaissi's professional trajectory is characterized by her expertise in public policy, strategic management, and digital transformation. Currently, she is focused on driving Amazon's public policy initiatives in the Middle East and North Africa. Her value proposition lies in her ability to develop and implement effective public policy strategies, engage with government stakeholders, and lead cross-functional teams to achieve policy objectives.