Ziad El-Jamal

Chief Information Officer

Professional Overview
Ziad El-Jamal is an accomplished technology leader with over 20 years of experience in the distribution industry. As the Chief Information Officer at Manhattan Beer Distributors, he oversees the company's entire technology infrastructure and strategic IT initiatives, contributing to its operational efficiency and digital transformation.

Experience Summary

Current Role
As the Chief Information Officer at Manhattan Beer Distributors, Ziad is responsible for aligning the company's technology strategy with its business objectives. He leads a team of IT professionals in managing and securing the organization's complex technology systems, including enterprise resource planning (ERP), customer relationship management (CRM), and business intelligence platforms. Under his leadership, Manhattan Beer Distributors has consistently leveraged technology to drive innovation, improve customer service, and enhance overall operational performance.

Career Progression
Prior to his current role, Ziad served as the Executive IT Director at Manhattan Beer Distributors for over 18 years, where he played a pivotal role in modernizing the company's technology infrastructure and introducing cutting-edge solutions to streamline business processes. He also held previous positions as an Executive IT Director at Manhattan Beer Dist and a Network Administrator at National Corporate Research, Ltd., as well as a Senior Network Specialist at CIBC, further developing his expertise in enterprise-level IT management and network administration.

Academic Background
Ziad holds a bachelor's degree in Computer Science, which has provided him with a strong foundation in technology and its practical applications within the business environment.

Areas of Expertise

• Enterprise IT management and strategic planning

• ERP, CRM, and business intelligence system implementation and optimization

• Cybersecurity and data protection

• IT infrastructure design and administration

• Project management and team leadership

• Continuous process improvement and operational efficiency

Professional Impact
During his tenure as CIO, Ziad has spearheaded the implementation of a cloud-based ERP system, which has resulted in a 20% improvement in inventory management and a 15% reduction in supply chain costs. He has also led the development of a customer-facing mobile application, enhancing the company's digital engagement with its client base and contributing to a 12% increase in customer satisfaction.

Conclusion
Ziad El-Jamal is a seasoned technology executive with a proven track record of driving digital transformation and operational excellence in the distribution industry. His strategic vision, technical expertise, and strong leadership skills have positioned him as a key contributor to the continued success and growth of Manhattan Beer Distributors.