Zoe Baines

Director of Operations

Professional Overview
Zoe Baines is an accomplished global education professional with over 15 years of experience in operations, program management, and strategic leadership. As the Director of Operations at THINK Global School, she oversees the efficient and effective day-to-day running of the organization, ensuring the seamless delivery of its innovative educational programs worldwide.

Experience Summary

Current Role
As the Director of Operations at THINK Global School since February 2024, Zoe is responsible for managing the organization's global operations, including facilities, IT, finance, and human resources. She plays a crucial role in driving operational excellence, optimizing processes, and implementing best practices to support the school's mission of providing transformative educational experiences for students.

Career Progression
Prior to her current role, Zoe served as the Director of Partnerships and Development at Glendower Preparatory School, where she successfully expanded the school's global reach and forged strategic partnerships. Before that, she held the position of Development Director at St. Helen's School, where she led fundraising initiatives and managed the school's financial resources.

Zoe's earlier career experiences include roles as an Operational Programme Advisor in East Africa at The Brooke, a Media and Technical Consultant at Winrock International, and various leadership positions at African Revival and AfriKids, where she demonstrated her expertise in program management, stakeholder engagement, and driving sustainable change.

Academic Background
Zoe holds a Master's degree in International Development from the University of Sussex, where she specialized in education and community development. She also earned a Bachelor's degree in International Relations from the University of Warwick, with a focus on global governance and diplomacy.

Areas of Expertise

• Operations management and optimization

• Global program implementation and oversight

• Stakeholder engagement and partnerships

• Strategic planning and decision-making

• Organizational development and change management

• Financial management and resource allocation

Professional Impact
Throughout her career, Zoe has played a pivotal role in enhancing the operational efficiency and strategic positioning of the organizations she has worked with. At THINK Global School, she has spearheaded the implementation of innovative technology solutions, streamlined financial and HR processes, and fostered a collaborative work culture that supports the school's growth and sustainability.

Conclusion
With her extensive experience, strategic mindset, and commitment to excellence, Zoe Baines is a respected leader in the global education sector. In her current role as Director of Operations at THINK Global School, she continues to drive operational excellence, foster collaborative partnerships, and contribute to the organization's mission of providing transformative educational experiences for students worldwide.