Zoe Yim

Sr. Data Analyst | Home Services

Professional Overview
Zoe Yim is an experienced data analyst with a proven track record of driving strategic insights and business optimization within the home services industry. With a strong background in data analysis, reporting, and project management, she excels at translating complex data into actionable intelligence to support informed decision-making.

Experience Summary

Current Role
As the Sr. Data Analyst at The Home Depot's Home Services division, Zoe is responsible for leading data-driven initiatives that enhance customer experience, operational efficiency, and revenue growth. In this role, she oversees the collection, analysis, and presentation of key performance metrics, enabling cross-functional teams to make data-informed decisions. Zoe's ability to identify trends, uncover hidden opportunities, and deliver impactful recommendations has contributed significantly to the division's ongoing success.

Career Progression
Prior to her current position, Zoe held various data-focused roles, including Data Analyst at The Home Depot, Program Coordinator at Emory University, and Marketing Assistant/Data Analyst at Juco. Throughout her career, she has consistently demonstrated a keen ability to leverage data insights to drive strategic initiatives and achieve measurable business outcomes. Zoe's diverse experience and adaptability have been instrumental in her professional growth and advancement.

Academic Background
Zoe holds a Bachelor of Science degree in Business Administration with a concentration in Data Analytics from the University of Georgia. Her academic achievements, including Dean's List honors and a strong focus on data-driven decision-making, have equipped her with the necessary skills and knowledge to excel in her field.

Areas of Expertise

• Data analysis and reporting

• Business intelligence and visualization

• Project management and cross-functional collaboration

• Actionable insights generation and implementation

• Stakeholder communication and presentation

Professional Impact
As a Sr. Data Analyst at The Home Depot, Zoe has spearheaded several high-impact projects, including the development of a customer segmentation model that enabled personalized marketing campaigns, resulting in a 15% increase in conversion rates. She has also led the implementation of a sales forecasting system that improved inventory management and reduced operational costs by 8%. Zoe's ability to translate complex data into clear, actionable insights has been instrumental in driving strategic decision-making and delivering tangible business outcomes.

Conclusion
With a strong background in data analysis and a deep understanding of the home services industry, Zoe Yim is a valuable asset to The Home Depot's Home Services division. Her versatile skillset, strategic mindset, and proven track record of driving impactful results make her a sought-after data professional. Zoe is committed to continuous learning and innovation, positioning her for ongoing success and growth within the organization.