Aspect Software
Aspect is building workforce technology with the human experience in mind.
https://www.aspect.com
Details
Employees
998
Founded
1973
Location
Boulder
, United States
Phone
1888412772
Industry
software development
Keywords
call center
call center solutions
call center software
cloud call center
enterprise call center solutions
enterprise call center software
call center workforce management
workforce management
workforce optimization
contact center
ivr self service
quality management
performance management
first call resolution
occupancy rate
average handle time
average call abandonment rate
customer satisfaction
back office
customer service
customer care
cloud solutions
hosted solutions
on premise solutions
average after call work time
average speed of answer
service level
average time in queue
percentage of calls blocked
mobile customer care
call center metrics
250+ seats
omni-channel customer experience management
large call centers
call center managers
customer engagement platform
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