Computer Talk Technology Inc.
ice Contact Center modernizes the call center with application integrations, AI, and analytics across all channels
http://www.computer-talk.com
Details
Employees
110
Founded
1987
Location
Markham
, Canada
Phone
18004101051
Industry
software development
Keywords
contact center
unified communications
automated notification system
speech ivr
social media
ucma
pci-compliant
crm integrations
multimodal recording
pci cloud
cloud and on-premises
multi-channel elevations
omnichannel
web chat
real-time reporting
historical reporting
interaction viewer
pbx agnostic
multimodal recording
speech analytics
microsoft gold communications specialist
microsoft teams
mobile chat
customer experience
voice calls
video calls
enterprise-level security
wfm integration
integrated interaction viewer
chatbots
crm
dynamics 365
salesforce
servicenow
teams
microsoft teams
contiguous communication
team native
microsoft teams native
call center
cloud contact center
call center software
enterprise
customer service
computer software
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