Cloud based workforce optimization for the contact center
https://capacity.com/intelligent-virtual-agents
Details
Employees
51
Founded
1994
Location
University City
, United States
Phone
2062250800
Industry
software development
Keywords
intelligent action from data
desktop and cti data capture
voice of the customer analysis
back-office analytics
call recording
coaching and training
contact center software
interaction recording
speech analytics
quality monitoring
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