Since 1993, Intelemedia has developed sophisticated telephony and database solutions that transform how organizations more effectively manage call handling and caller experiences in the direct response, donation and lead generation markets. The company has a wealth of experience integrating technology, sound business processes to overlay any number of call centers as a software-as-a-service (SaaS) provider for real-time predictive analytics, intelligent call routing, IVR, agent scripting and robust reporting. Intelemedia drives success for DRTV, radio and other direct-to-consumer advertisers
http://www.intelemedia.com
Details
Employees
44
Founded
1993
Location
Plano
, United States
Phone
+19724989800
Industry
telecommunications
Keywords
ivr
drcm
call center technology
voice self-service
call routing
predictive analytics
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