Cyber City Teleservices Group Companies provides its clients with dedicated, shared and hybrid call center outsourcing solutions that help drive world class customer relationships. Together our call center brands have earned a reputation of unparalleled service and results by focusing their efforts on people. Our call center teams are fully committed to delivering the desired outcomes for our valued clients. Cyber City Teleservices Group Companies partner with a variety of Fortune 500 and Middle Market clients in the Wireless, Financial Services, Automotive, DRTV, Catalog, Telecommunications, Automotive, Healthcare, Insurance, Retail, Transportation, Utility and Education as well as other industries.
Cyber City Teleservices Group maintains two brands in the call center outsourcing and BPO world. The first, founded in 1999, Cyber City Teleservices Philippines and Cyber City Teleservices Panama offer a wide range of call center outsourcing solutions with call center sites in Pampanga and Davao, Philippines and Panama City, Panama. In 2010, Cyber City Teleservices Group merged with Interactive Response Technologies, Inc. Founded in 1993 as a software company for the Call Center Industry Interactive Response Technologies, Inc. has been operating contact centers since 1995 for a variety of Fortune 500 clients. Today, IRT operates 5 state-of-the-art contact centers in Florida, Texas and Oklahoma.
http://www.callcenter.com
Details
Employees
177
Founded
1993
Location
Fort Lauderdale
, United States
Industry
outsourcing and offshoring consulting
Keywords
inbound
outbound
domestic
nearshore
offshore
customer service
customer care
sales
retention
Browse SuperAGI Directories
AI Native CRM for Unified Sales, Support & Marketing
Accelerate growth and streamline your entire stack with AI CRM Platform