Alex Roth

Summary

An experienced C-Level business leader with over 20 years of international experience and P&L responsibility in fast-growth scale-ups, established businesses and private equity portfolio companies. Sector experience in technology, B2B, SaaS, FMCG and tech-enabled services. Most recently, Chief Customer Officer (expanded remit from previous role as Chief Operating Officer) at a $100M+ revenue global education business bringing together product, tech and services to deliver superior learning outcomes for millions of customers across B2B, B2C and B2G segments. Further experience in top-tier consulting with focus on strategy, private equity and M&A (Bain & Co), and blue-chip global companies (Procter & Gamble). Expertise: • Customer-centric growth Development and delivery of propositions across product, service and go-to-market to drive top-line growth and customer retention. Strategic leadership for market entry, product pipeline management, investment prioritisation and customer segmentation. • Commercial and operational scale-up Enabling growth by scaling up global services and sales platforms, delivering services to millions of users through thousands of service providers. • Operational Excellence & Transformation Driving margin growth through digital & AI transformation, organisational & process redesign, business planning and rigorous KPI management.