Alla Tumarkina
Education
Moscow State University of Communications, Russia.
MS, Mathematics and Computer Science -Work Experience
Neon
2023-07-01 - 2024-09-01
Neon
DataStax
2021-01-01 - 2022-01-01
DataStax
Confluent
2017-01-01 - 2021-01-01
Confluent
Couchbase
2016-01-01 - 2017-01-01
Couchbase
Guardian Analytics
2013-01-01 - 2016-01-01
Guardian Analytics
Electric Cloud (acquired by CloudBees)
2008-01-01 - 2013-01-01
Electric Cloud (acquired by CloudBees)
Retrevo
2007-01-01 - 2008-01-01
Retrevo
NVIDIA
2004-01-01 - 2007-01-01
NVIDIA
Netli
2002-01-01 - 2004-01-01
Netli
Blue Pumpkin Software
1999-01-01 - 2001-01-01
Blue Pumpkin Software
Skills
Summary
SKILLS Extensive experience as a software developer and technical support lead/manager in a variety of positions. Skills include: Support and success: Escalations Customer success Sales support Recruiting, hiring, training, and supervision of support engineers Communication processes between support and other teams Troubleshooting of distributed systems (Big Data/NoSQL, relational databases, multi-tier web applications) Forum moderation Portal administration Languages: Java, Perl, Apex, Tcl/Tk, PHP, C, C++, SQL, HTML, awk, shell, javascript, Python, etc. Databases and products: MySQL, MSSQL, Oracle, Sybase, CouchDB, Kafka, Cassandra. Web/App Servers: Apache, Tomcat, Sun Java App Server, IIS, JRun, WebLogic, Oracle WebServer. Integrated Development Environments: Eclipse, NetBeans, JBuilder, IntelliJ, MS Visual Studio, Zend. Professional courses and certifications: Kubernetes training (udemy and linux foundation), Customer Service training; Project Management; Java/J2EE, EJB and WebLogic; JSP, Servlets and JRun; Application Server Development and Administration; Oracle WebServer Application Development. Support portals: Zendesk, Salesforce Service Cloud, Jira Service Desk.
