Alok Garg

Summary

I’m a product and growth go-to-market centric company builder of B2B Cloud, SaaS, AI/ML and Data platforms that transform enterprises digitally while delivering great customer experience. As a successful enterprise software and consulting business leader, I’ve been part of several innovation and technology transformations that have included Private Cloud, Public Cloud, B2B SaaS, AI/ML/Data Platforms, E-Payments, Mobile-Commerce, Cyber Security, and Digital Transformation; with global technology leaders like Oracle, HPE, DELL, Tech Mahindra, NTT and BTGS; where I have built data-first and customer-centric software products and digital enterprise solutions. Building on my operating experience with successful technology companies and passion for creating customer-led products, I’ve been partnering with Growth Equity, PE and VC firms; driving commercial success and growth for their portfolio companies. As an independent partner with select VC/PE firms, I’ve enjoyed building and growing software-as-a-service companies that are enabling digital transformations either as a platform provider or functional B2B SaaS leader. Aa a collaborative, data-driven and entrepreneurial operator, I navigate ambiguity, build trust, negotiate consensus, foster credibility, and simplify things to deliver sustained growth solutions at scale. I enjoy working with and learning from founders, entrepreneurs, board members, industry leaders and subject matter experts while creating repeatable playbooks and best practices. As a customer-led-growth leader, I prioritize creating great customer experiences and implementing people, process, culture, and systems transformation in support. I implement best practice KPIs for growth-focused value creation plans and strategic initiatives that drive sustained EBITDA increase; and for achieving operational efficiencies that deliver margin improvements for outsized EBITDA impact; both in tandem creating exponential enterprise value and building high-quality businesses. As an operator with global enterprises and partner to PE/VC funds, consulting firms and technology leaders, I’ve collaborated across the following domains: data products & monetization, cloud & data modernization, customer data platforms & engagement, revenue operations, cyber security, collaborative work management, Cloud & FinOps, Workflow automation, SecDevOps, Developer Experience, D2C Commerce & CPQ, Product & Marketing Analytics, AR & Computer Vision, IOT/Edge and Mobile Payments. As AI evangelist, I enjoy extending Enterprise Data and LLMOps for GenAI use cases.