Amy Schwartz
Work Experience
Icon Software
Current
Icon Software
Convergent Media
2001-08-01 - 2001-10-01
Convergent Media
Omnishift Technologies
2001-02-01 - 2001-06-01
Omnishift Technologies
Telleo
2000-08-01 - 2001-02-01
Telleo
BMC Software
1998-06-01 - 2000-08-01
BMC Software
Summary
Experience in all aspects of Tech/Customer Support including software, hardware, customer support training, end user and internal training, end user and interal documentation and manual writing, employee supervisor, on-site, phone, internet, email and web customer & tech support, resolution & problem mananagement. Specialties: Software, Hardware and general PC support with over 5 years experience.
