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Anatoly Minkovsky

Anatoly Minkovsky

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Senior Director, Customer Care @ RingCentral Customer Care, Product Support
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Education

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National Technical University of Ukraine 'Kyiv Polytechnic Institute'​

MS, applied math 1991-01-01 - 1997-01-01

Work Experience

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RingCentral

Current

RingCentral

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Omilia

2023-05-01 - 2024-09-01

Omilia

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Genesys

2006-07-01 - 2022-10-01

Genesys

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Genesys Telecommunications Lab

1999-07-01 - 2006-07-01

Genesys Telecommunications Lab

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National Bank of Ukraine

1992-10-01 - 1994-06-01

National Bank of Ukraine

Skills

Software as a Service (SaaS) Conversational AI Natural Language Understanding Natural Language Processing (NLP) Customer Experience Organizational Leadership CTI Leadership Product Support Customer Service Customer Support Team Leadership

Summary

I am passionate about people, I met over my professional life and now have this chance to work together at Genesys - priceless experience, relationships and friendship.

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