Education
Green Mountain College
Bachelor's degree, Multi/Interdisciplinary Studies -Northwestern University - Kellogg School of Management
, -Work Experience
Humana
Current
Humana
POSSIBLE
2013-10-01 - 2015-02-01
POSSIBLE
Day Interactive
2009-01-01 - 2013-09-01
Day Interactive
Skills
Summary
I improve enterprise agility, customer experience, and the company's bottom line through strategic and creative thinking, strong team-building skills, and technology and product design. For the last 9 years my products have built and scaled the systematic infrastructure, mindsets, behaviors, and culture necessary to embrace customer-centricity at Humana, ultimately helping Humana become the #1 ranked health insurer in customer experience.