Education
Lehigh University
MS, Information Science 1960-01-01 - 1966-01-01Work Experience
Self Employed
Current
Self Employed
Performance Improvement Associates LLC
2002-01-01 - 2006-01-01
Performance Improvement Associates LLC
Arthur D. Little
1966-06-01 - 2002-02-01
Arthur D. Little
Skills
Summary
32 years experience as a management consultant in various industries; seeking challenging consulting assignments in process management/process improvement, IT Governance, and customer relationship management. Specialties: Business process management; process improvement - reengineering, IT governance issues, business process/IT outsourcing; organizational effectiveness and transformation; customer relationship management