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Bob Hatcher

Bob Hatcher

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Senior Director, Global Salesforce Architecture @ Ticketmaster Senior Director @ Ticketmaster | Business Systems Leader | 15x Salesforce Certified (System Architect, Application Architect, CPQ) | NetSuite & ERP | Dell Boomi & Integrations
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Education

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Boston College

Bachelor's Degree, Computer Science -
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Worcester Polytechnic Institute

Master of Business Administration (M.B.A.), Technology Marketing -
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University of Otago

, -

Work Experience

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Ticketmaster

Current

Ticketmaster

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Imprivata

2016-02-01 - 2021-05-01

Imprivata

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Intellinet (Formerly Innovative Computer Systems)

2014-09-01 - 2016-01-01

Intellinet (Formerly Innovative Computer Systems)

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Ping Identity

2013-01-01 - 2014-01-01

Ping Identity

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Altico Advisors Now Sikich

2011-01-01 - 2013-01-01

Altico Advisors Now Sikich

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LoJack by Solera

2008-01-01 - 2011-01-01

LoJack by Solera

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Aviva

2005-01-01 - 2007-01-01

Aviva

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Accenture

2001-01-01 - 2005-01-01

Accenture

Skills

Salesforce CPQ Salesforce.com Development Salesforce.com Apex Programming Business Analysis CRM Vendor Management Project Management Business Process Strategy Product Management Requirements Gathering Consulting Business Intelligence Business Requirements Process Improvement Software Development IT Strategy Business Strategy Requirements Analysis

Summary

As a Senior Director of Global Salesforce Architecture at Ticketmaster, I lead a team of managers, architects, developers, admins, release engineers, and data architects who deliver world-class solutions on Salesforce and other related technologies. With 22 years of experience in business applications, I have a proven track record of leading change and innovation in diverse and complex environments. My mission is to enable sales, marketing, and service operations by providing scalable, maintainable, secure, and compliant technology solutions that fully enable the company's processes. My core competencies include Salesforce enterprise architecture, Salesforce integrations, and business applications leadership. I have a passion for solving business problems with technology and delivering value to customers and stakeholders. I am a Salesforce Certified Application Architect and a Salesforce Certified System Architect, as well as an MBA graduate in Technology Marketing.

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