Education
Catherine
Paralegal, Legal Assistant/Paralegal 1992-01-01 - 1994-01-01Work Experience
Equity
Current
Equity
VITAC, a Verbit company
2015-06-01 - 2025-01-01
VITAC, a Verbit company
Cruise Holidays
2007-08-01 - 2016-01-01
Cruise Holidays
Princess Cruises
1997-11-01 - 2006-01-01
Princess Cruises
Skills
Summary
My expertise centers around data accuracy, grammar excellence, and customer service operations. As a supervisor of Customer Service at Princess Cruises, I managed a staff of 20 and coached many on their next steps on their career paths. At VITAC, I had the opportunity to train AI large language models and advocate for the Deaf and Hard of Hearing and equal access. Currently, at Equity, these competencies are instrumental in delivering precise technical assistance, fostering a culture of meticulousness and efficiency. The transition from VITAC to E2G has enabled me to leverage over nine years of experience in communication, AI large language models, AI accuracy training and data entry, working collaboratively with teams to streamline processes and enhance productivity. My commitment to excellence and a detail-oriented approach are the hallmarks of my professional journey, ensuring the highest standards are not only met, but exceeded.