Bruce Bookman
Education
California State University, Chico
BS, Biology, Chemistry 1987-09-01 - 1992-04-01Work Experience
Current
EVgo
2022-04-01 - 2022-10-01
EVgo
Spire
2021-02-01 - 2022-01-01
Spire
Upwork
2019-03-01 - 2020-12-01
Upwork
Oracle
2014-08-01 - 2019-01-01
Oracle
Sandisk
2011-12-01 - 2014-08-01
Sandisk
Configure, Inc.
2011-10-01 - 2012-01-01
Configure, Inc.
VMware
2011-07-01 - 2011-09-01
VMware
Abiquo
2011-01-01 - 2011-06-01
Abiquo
Assistyx
2010-07-01 - 2010-10-01
Assistyx
Skills
Summary
Other engineers may not have the broad skills I can bring to the table including: * Deep customer technical support at L2 and L3 level *. Support experience with Fortune 100 companies and SMB *. Customer Advocacy *. 5 years experience with backend support including ReST, API, Database and GraphQL • Self-taught iOS development including a complete app featuring Google Maps API, \ Key Soft Skills • Communication – I know how to target a message to an audience and can bridge the gap between the technologists and the business leaders with grace • Execution – I know how to manage projects to completion on time, on budget and with high-quality • Customer Focus – My passion for customer success means that I champion customer needs in every aspect of my work • Learn and Lead – Technology moves fast. I learn equally fast and ramp up rapidly in new environments. I am then able to take that knowledge and distribute it both internally and externally with high accuracy and quality • Globally aware – not only am I a conversational Spanish speaker, I have worked with colleges throughout the globe and have visited both Eastern and Western Europe as well as traveled extensively throughout the US and Mexico Specialties: Cross-functional communication and teamwork, understanding the drivers of diverse organizational groups, negotiation, gaining commitment, distilling alternatives, mitigating risk, concise reporting targeted for audience, strong interpersonal skills
