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Carrie McIntyre

Carrie McIntyre

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Principal @ Navigate Helping associations increase non-dues revenue and strengthen industry partner relationships || Principal, Navigate CES & Chief Revenue Officer, Matchbox
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Education

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William & Mary

BA, English 1990-01-01 - 1994-01-01

Work Experience

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Navigate

Current

Navigate

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Matchbox

Current

Matchbox

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The Wyman Company

2018-02-01 - 2022-12-01

The Wyman Company

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Brazen: A Radancy Company

2016-10-01 - 2018-02-01

Brazen: A Radancy Company

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Naylor Association Solutions (Naylor, LLC)

2016-04-01 - 2016-10-01

Naylor Association Solutions (Naylor, LLC)

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Boxwood Career Solutions - A Naylor Company

1999-07-01 - 2016-04-01

Boxwood Career Solutions - A Naylor Company

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Consumer Brands Association

1997-05-01 - 1999-07-01

Consumer Brands Association

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National Association of Home Builders

1996-09-01 - 1997-05-01

National Association of Home Builders

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Meat Institute

1994-06-01 - 1996-09-01

Meat Institute

Skills

Customer Success Operations Operations Management Marketing Associations Revenue Generation Strategic Account Growth Direct Sales Account Management Sales Strategy Customer Retention Client Onboarding Sales Management Sales Operations Customer Experience Data Analysis Marketing Strategy Program Management Management Sales

Summary

Hey, I'm Carrie, and I've been in the association industry since the late 1900's. Some say that makes me mature, I say that depends on how you define "mature." My specialty is increasing sales by treating every prospect as a potential champion for your organization and modeling the entire prospect/customer experience around that mentality. I know 'sales' is often a dirty word - my goal is to clean up its reputation! My background in bullet points: -- Started as an association professional in membership and marketing roles -- Became an industry supplier to associations in sales and customer experience roles -- Helped build sales teams and sales operations from scratch at two start-ups -- Been a top-performing sales rep (after starting off as a terrible one) -- Managed successful sales and customer success teams -- Been the association sponsor, exhibitor, and advertiser (a non-salesy one) -- Hands-on experience in all aspects of getting and keeping customers -- Love technology and figuring out ways to do things efficiently. I started Navigate to help associations increase non-dues revenue while fostering better relationships with industry suppliers. And I joined Matchbox because that's what they do (and because their team is frickin' amazing). I get my energy from helping others enjoy working in sales and customer experience as much as I do, so if a fresh perspective could help your association's revenue-generating operations, let's chat!

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