John Macpherson

Summary

Experienced, proactive, pragmatic Change Management & Project Delivery professional with a strong track record of delivering enterprise-level technology and business change programs in Insurance & Asset Management, in UK, Asia and globally. Selected Achievements: > Created and managed a regional project management team and established demand and project management processes for Asia-wide replication > Mobilised and managed a global program to standardise and off-shore Investor Services business processing, and migrate multiple legacy systems to a single global platform. > Co-founded an Asian insurance and healthcare B2B service provider in Malaysia, and a healthcare business in Thailand. > Defined complete technology strategy and requirements, and selected appropriate systems for new Asian regional life and health insurance business - including support for multi-line and flexible benefits products. > Solved the management information needs of a crisis-hit mortgage insurer, which allowed the business management to understand their potential exposure, define reserves, reduce or eliminate claims and minimise the size of the losses. (Also handled disaster recovery after our office was hit by IRA bomb.) > Co-founded the Access to Broadband Campaign in Thailand, worked with the Thai government to promote affordable broadband nationally; also webmaster for UK ABC Specialities: Project/program/portfolio management, governance, PMO IT Strategy Definition, Benefits Management Business Process Improvement, Off-shoring, Outsourcing Systems integration, migration, data conversion Functional/business architecture Modular (insurance) products, rule-based systems e.g. claims, underwriting automation Digital applications for financial services Long-standing LinkedIn user & LION - Member number 26,645, joined in Sept 2003