Christine Garofoli, MBA
Education
University of Wisconsin-Madison
Bachelor of Arts - BA, Journalism & Italian -
Middlebury Institute of International Studies at Monterey
Master of Business Administration - MBA, International Marketing, Italian -
New York University
, Entrepreneur Lab - Startup Sprint - 2020-01-01
Alma Mater Studiorum – Università di Bologna
Junior-Year Abroad, Italian Studies, Art History, Political Science -Work Experience
Rockridge District Association
Current
Rockridge District Association
Garofoli Strategies
Current
Garofoli Strategies
Silicon Valley Bank
2020-03-01 - 2023-07-01
Silicon Valley Bank
Kaiser Permanente
2017-09-01 - 2019-11-01
Kaiser Permanente
Garofoli Strategies
2010-10-01 - 2017-09-01
Garofoli Strategies
BlackRock
2008-02-01 - 2011-01-01
BlackRock
Beats Music
2007-07-01 - 2007-12-01
Beats Music
AAA
2005-03-01 - 2007-07-01
AAA
Charles Schwab
1996-12-01 - 2005-03-01
Charles Schwab
Skills
Summary
I help organizations create frictionless customer experiences that grow the business. Proven success in increasing customer retention, boosting revenue and reducing operational costs for startups, Fortune 100 brands and non-profits. Skilled in aligning organizational goals with customer needs, building cross-functional partnerships and fostering customer-centric cultures. My core competencies include customer experience strategy, brand experience, design thinking, customer research, digital strategy, employee experience strategy, human-centered design, information architecture, product and change management. I combine these skills with my MBA to deliver innovative and impactful solutions that meet customer needs and business goals while engaging your employees. I am passionate about driving business results by focusing teams on customer needs, employee needs, building partnerships, and fostering cross-functional collaboration.
