Charles Gahn

Summary

With a comprehensive grasp of the entire IT lifecycle, from project inception to delivery and ongoing support, I've successfully navigated the challenges and complexities of IT operations. I partner with senior executives to align technology strategies with overarching business objectives. I'm committed to streamlining processes and implementing cost-effective frameworks to empower innovation. I am also PMP Certified with a wealth of experience, dedicated to shaping the landscape of technology and infrastructure management. I bridge the gap between business and technology, translating business requirements into tangible technical solutions that fuel our organization's competitive advantage. As a trusted technical leader, I'm deeply committed to the development and mentorship of DevOps team members, shaping a shared vision of operational excellence. I've led complex, large-scale projects across highly-matrixed organizations, using my extensive knowledge to proactively navigate roadblocks and bottlenecks. My broad technical expertise covers server administration, database analysis, incident response, and system implementation. I'm always eager to connect with fellow professionals who share a passion for technology, innovation, and operational excellence. Whether it's about collaboration, insights, or just a friendly chat, don't hesitate to reach out. Specialties: Project Management, Global Issue Resolution, Cross-Team Facilitation, Leadership Communication, Incident Documentation, Root Cause Analysis, Trend Tracking, Onboarding Support, Process Improvement, Transformation Processes, Policy Development, ITSM Improvement, Continuous Improvement, Post-Incident Processes, Problem Management, Analytical Skills, Vendor Management, Business Requirements Gathering, Software Development Lifecycle (SDLC), Agile Methodology, Strategic Planning, IT Risk Assessment, Team Leadership, Teamwork and Collaboration, Business Continuity Planning, Network Technology, Efficiency Optimization, IT Operations Management, Systems Administration, DevOps, Change Management, Data Analysis, ITIL